Branch Network Leader (11-Month Maternity Cover)

HSBC; Sittingbourne; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading global bank is seeking a Network Manager to lead operations in Sittingbourne. The ideal candidate will have strong risk management skills and a customer-centric mindset, driving a digital-first culture. Responsibilities include leading a Customer Service Team and supporting customers across multiple channels. The position offers a dynamic environment with opportunities for leadership and professional growth.

Qualifications

• Proven financial services and banking experience.
• Ability to inspire and motivate others.
• Flexibility and adaptability in a changing environment.

Responsibilities

• Support daily operations and lead Customer Service Team colleagues.
• Manage risks and controls of the local market.
• Drive a customer-centric culture across branches.

Skills

Customer obsession

Risk management skills

Digital first mindset

Coaching ability

Strong interpersonal skills

Problem-solving skills

Job description

A leading global bank is seeking a Network Manager to lead operations in Sittingbourne. The ideal candidate will have strong risk management skills and a customer-centric mindset, driving a digital-first culture. Responsibilities include leading a Customer Service Team and supporting customers across multiple channels. The position offers a dynamic environment with opportunities for leadership and professional growth.