Branch Manager

linkup; Luton; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading logistics company is seeking a Branch Manager in Luton to drive operational success. This role involves building strong relationships with stakeholders, developing service processes, and delivering exceptional customer service. Candidates should have experience in manufacturing or engineering environments, and ideally in B2B sales or procurement. Join a dynamic team and take advantage of the coaching provided to thrive in this pivotal position.

Qualifications

• Experience working in a manufacturing or engineering environment.
• Background in industrial B2B selling or procurement in heavy industry.

Responsibilities

• Attend production and engineering meetings to understand site priorities.
• Implement agreed stores management services with customer site teams.
• Prepare and follow up on quotes for large tenders.
• Deliver customer service levels against site-specific KPIs.
• Understand stores management processes.
• Plan and manage stock with teams at customer sites.

Skills

Relationship building

Prioritization

Commercial acumen

Job description

The Role Permanent Full Time

Want to create industry‑leading change and grow your career? With our continued growth, we're looking for a dynamic Branch Manager, internally known as Insite Manager. You will be a pivotal part of the Insite team and its success, so get ready to be in demand. Ideally you will have some background in manufacturing, MRO, PPE or a trade counter environment; however, full training will be provided so don't let this stop you from applying!

The role supports our customers to ensure they have all the parts, spares and tooling they need to operate, while working hard to obtain the best deals with suppliers. Commercially orientated, you will develop relationships with relevant stakeholders including engineering managers, procurement managers and facilities managers, whilst also identifying and executing opportunities for revenue growth and margin improvement for Rubix. In an ideal world it would be great for you to have knowledge of our products and services, but this isn't essential. What is important is that you have experience working in a manufacturing or engineering environment in an operational or commercial role – a great opportunity for a salesperson with a background in industrial B2B selling or someone with procurement/buying experience in heavy industry.

Key Responsibilities

• Attendance at daily/weekly production and engineering meetings to understand initiatives and priorities at the site
• Development and implementation of agreed stores management services and processes with customer site teams
• Preparation and follow up on quotes for large‑value re‑tenders
• Consistent delivery of agreed levels of customer service, against the formal agreement, encompassing the agreed site‑specific KPIs and target
• Ensure clear understanding of stores management processes
• Work with site teams to plan and manage stock in line with customer site‑specific requirements

Key Skills

• Ability to build strong relationships with customers and colleagues
• Able to juggle competing priorities
• Commercially astute to identify opportunities for spend consolidation and cost savings for the customer

Branch Manager • London Luton Airport, UK