Branch Manager

Travel Trade Recruitment; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading travel company in Wallasey is seeking a Travel Branch Manager to lead their team and ensure exceptional customer service in a retail environment. The ideal candidate will have previous management experience within the travel industry and a passion for sales and customer satisfaction. This role offers a competitive salary, incentives, commissions, and opportunities for career development within a growing organization.

Benefits

Competitive salary

Commission and bonuses

Generous discounts on holidays

Up to 34 days of annual leave

Pension and life assurance

Qualifications

• Previous experience as a Manager or Assistant Branch Manager.
• Ability to lead a team and work effectively in a retail travel environment.

Responsibilities

• Manage day-to-day operations of the travel store.
• Provide excellent customer service to clients.
• Lead the staff and ensure sales performance.

Skills

Excellent customer service

Team management

Sales performance management

Product and brand knowledge

Training and development

Job description

Role : Travel Branch Manager

Location : Wallasey

Salary : Competitive based on experience + benefits and commissions!

Do you want to continue your travel industry career with a multi award-winning, well-established, independent travel company?

My client is a leading high street retail travel company, and they need YOU to lead their team in their Wallasey branch!

If you have experience of working in a retail travel branch as a Manager or Assistant Manager, then we are seeking you to join their busy high street branch and work for a brand that offers both a competitive salary package and career development.

Job Description as a Branch Manager

• Working in a Retail Travel store, dealing with customers face to face and over the phone, offering excellent customer service
• Managing the store's staff on a daily basis during sales, customer service, destination, or product queries
• Ensuring the sales performance of individuals and the branch
• Dealing with the day-to-day running of the store including sales, operations, and administration
• Actively promote and remain a strong ambassador of the product brands and values
• Keeping your product and brand knowledge up to date whilst having in-depth knowledge of the company's destinations
• Assist in providing training and development of all staff
• Contribute to marketing ideas and business development possibilities to help continue the success and further growth of the branch
• Working hours vary but are usually Monday - Sunday daytime hours with weekends on a rota basis
• Lead with exceptional customer service and have a real passion for people and travel

Experience Required as a Branch Manager

• Previous experience as a Manager or Assistant Branch Manager
• Looking for a new challenge and a company you can develop with

The package

• Competitive basic salary
• Commission and bonuses
• Incentive schemes such as shopping vouchers and free flights
• Generous staff & family discounts on holidays
• Up to 34 days of annual leave
• Pension, life assurance
• Other benefits including discounts with high street retailers
• Focus on your development and career, with great potential for long-term growth and opportunity

If you would like to be part of this well-established travel company, please email your CV to [email address] or call Nichola on 0161 923 6120.