Branch & Field Customer Experience Specialist

HSS Hire; Ashton-under-Lyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hire service company in Ashton-under-Lyne seeks a Branch Assistant to enhance customer experience through reliable equipment delivery and collection. Responsibilities include upselling services, servicing hire equipment, and fostering strong customer relationships. Candidates should possess a UK driving licence, excellent communication skills, and a proactive approach. This hands-on role offers opportunities for personal development in a supportive team environment.

Benefits

28 days annual leave including bank holidays

Access to training and development opportunities

Exclusive discounts on equipment hire

Qualifications

• Full, valid UK driving licence.
• Confident and customer-focused.
• Comfortable using smartphones and digital systems.

Responsibilities

• Deliver and collect hire equipment safely.
• Build relationships with customers.
• Service and maintain hire equipment.

Skills

Customer-focused attitude

Excellent communication skills

Organisational skills

Mechanical or electrical knowledge

Job description

A leading hire service company in Ashton-under-Lyne seeks a Branch Assistant to enhance customer experience through reliable equipment delivery and collection. Responsibilities include upselling services, servicing hire equipment, and fostering strong customer relationships. Candidates should possess a UK driving licence, excellent communication skills, and a proactive approach. This hands-on role offers opportunities for personal development in a supportive team environment.