Branch Assistant

Adecco; Stockport; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading recruitment agency is seeking a Branch Assistant in Stockport, England. In this temporary role, you will support the main office, front centre, and warehouse, ensuring excellent customer service and efficient branch operations. Ideal candidates will possess strong communication skills and be able to multitask effectively. This position offers a competitive hourly rate of £13.50 with potential for permanent employment based on performance.

Benefits

Competitive hourly rate of £13.50

Monday to Friday schedule – no weekends

Opportunity for permanent position

Qualifications

• Strong communication and customer service skills are essential.
• Must be able to multitask across different branch areas.
• Attention to detail is crucial for order processing.

Responsibilities

• Manage inbound calls and respond to customer queries.
• Oversee Click & Collect orders and serve customers.
• Pick and pack orders while ensuring compliance with health and safety.

Skills

Strong communication and customer service skills

Ability to multitask and work across different areas of the branch

Attention to detail and accuracy in order processing

Basic IT skills for handling quotes and orders

Physically fit for warehouse duties

Job description

Job Title: Branch Assistant

Location: Main Office, Front Centre and Warehouse

Hours: Monday to Friday, 8:00 AM - 4:30 PM

Pay Rate: £13.50 per hour

Contract: Temporary (with potential to become permanent)

Role Overview

We are looking for a proactive and versatile Branch Assistant to join our team. This role involves supporting operations across the main office, front centre, and warehouse. You will play a key part in delivering excellent customer service and ensuring smooth day‑to‑day branch activities.

Key Responsibilities

Main Office Duties:

• Manage inbound calls and respond to customer queries promptly.
• Handle quote requests and process customer orders accurately.
• Track and manage Proof of Delivery (POD) documentation.
• Provide administrative support to ensure efficient branch operations.

Front Centre Duties:

• Oversee Click & Collect orders, ensuring timely preparation and handover.
• Serve customers over the counter with professionalism and product knowledge.
• Maintain a clean and organized front‑of‑house area.

Warehouse Duties:

• Pick and pack orders accurately and efficiently.
• Assist with stock control and inventory checks.
• Ensure compliance with health and safety standards in the warehouse.

Skills & Requirements

• Strong communication and customer service skills.
• Ability to multitask and work across different areas of the branch.
• Attention to detail and accuracy in order processing.
• Basic IT skills for handling quotes and orders.
• Physically fit for warehouse duties (lifting and packing).

Benefits

• Competitive hourly rate of £13.50.
• Monday to Friday schedule – no weekends.
• Opportunity for a permanent position based on performance.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.