BORN READY: CLIENT SERVICES APPRENTICESHIP

Born Social; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A creative agency in London is seeking candidates for their first-ever Client Services Apprenticeship. This hybrid role allows you to work three days a week in the office while developing as an Account Executive. No prior experience is necessary, but a passion for marketing and brands is essential. You'll gain practical experience and a marketing qualification through Apprentice training, while being supported by mentors and coaches. Apply by preparing a 5-slide deck to express your suitability for this opportunity.

Benefits

London Living Wage

Laptop provided

Qualifications

• You’re aged 18+ and a UK resident with the right to work.
• You’re not currently studying or in education.
• Proof of Maths and English qualifications to GCSE standard is required.

Responsibilities

• Managing daily tasks across accounts and scheduling meetings.
• Supporting Account Manager with briefs and communications.
• Reviewing creative assets for accuracy and brand alignment.

Skills

Organised

Proactive

Attention to detail

Team player

Passionate about brands and marketing

Driven

Education

GCSE Maths qualification

GCSE English qualification

Job description

Born Ready: Client Services Apprenticeship

• London (Hybrid working)
• Age 18+
• Full-time (37.5 hours a week)
• 12-18 month fixed term contract
• 3 days a week in our London office
• London Living Wage
• Laptop provided

Are you curious about how brands are built on social? Love looking out for the latest campaigns and wondering how they’re made? Looking for a way into the industry without needing a degree or prior experience? This one’s for you.

Following the success of our summer trainee scheme, we’re launching our first-ever Born Ready Apprenticeship designed to open doors, grow grassroots diversity, and give emerging talent a paid route into the industry. We are looking for two exceptional people who will train up to become fully‑fledged Account Executives, with real work, real responsibility and a recognised marketing qualification through Apprentify.

If you’ve ever wondered how campaigns are made or what happens inside a creative agency, this is your chance to learn it from the ground up.

WHO WE ARE

We are Born Social, a social‑first creative agency that brings brand building into the social era. We have a track record of delivering transformation for iconic brands like Guinness, Ford & Barclays, led by our team of social natives and brand experts, underpinned by technology.

Backed by the strength of a brilliant business that’s proudly B‑Corp certified, we’re consistently recognised as one of the best places to work.

WHAT YOU'LL BE DOING

As an Account Executive Apprentice, you’ll join our Client Services team and support the day‑to‑day delivery of our work across some of our most exciting brands.

Account Operations

• Managing daily tasks across your accounts, from sharing creative with clients to uploading content on time
• Scheduling meetings, capturing actions and keeping everyone organised
• Working closely with Project Management to build timelines and ensure the team has what they need

Account Management

• Supporting your Account Manager with briefs, decks, agendas and project documents
• Helping communicate priorities using tools like Slack, Gmail and Productive
• Liaising with clients and internal teams - developing the brilliant communication skills the apprenticeship requires

Delivery & Quality

• Reviewing creative assets to ensure accuracy, brand alignment and compliance
• Helping track changes to timelines and deliverables
• Supporting marketing activity like campaign admin, reporting and content publishing

You’ll be a key part of how great work gets delivered – making things happen, solving problems early and helping our client teams feel supported every step of the way.

WHO WE'RE LOOKING FOR

Apprentice Requirements

• You’re aged 18+
• You aren’t currently in active studies or education
• You’re a UK resident with the right to work, and at least 3 years of residency, ensuring Settlement Status (evidence required if necessary)
• You don’t need a degree, but you do need to provide proof of your Maths and English qualifications to GCSE standard (desirable for a minimum Level 5/Grade C qualification in each)

We’re looking for someone who is:

• Organised, proactive with attention to detail: You enjoy keeping things on track, planning ahead and staying on top of the details
• A people person: You like working with others, communicating clearly and supporting your team
• Passionate about brands and marketing: You’re fascinated by how brands show up online and ambitious to start a career in marketing
• Driven and tenacious: We live by our creative mantra No Grit No Pearl – we want someone who shows determination, tenacity and a real pride in their work

WHAT YOU'LL LEARN

You’ll work towards a Marketing Qualification delivered by Apprentify. It will cover:

• How marketing campaigns are planned, delivered and evaluated
• How to create, publish and manage content across channels
• How to collect and use insight to inform decisions
• How to liaise with teams, clients, suppliers and partners
• How to monitor deadlines, budgets, assets and approvals

You’ll be supported by a dedicated apprenticeship coach, a line manager, a mentor and a buddy – all there to help you grow.

HOW TO APPLY

We want to get to know the real you – your voice, your energy, your ambition.

To apply, please prepare a 5‑slide deck that tells us:

• All about you
• Why you want to start a career in marketing
• Why this apprenticeship feels right for you

No CV necessary. We repeat, no CV necessary.

Applications close: Tuesday 6th January

Successful applicants will be invited to an initial video call interview to discuss your application, followed by an in‑person interview at our London office.

We’re aiming to start the apprenticeships in February, but we will always wait for the right person.

VALUES

⚡️ See Challenge as Opportunity – is about our attitude and to be very clear, this is not a value of optimism, nor is it about loving every challenge.

⚡️ Say It Simply – is how we communicate. Think of the basic rules of communication – honest, clear, confident.

⚡️ Do What You Say – is the crux of our reputation and longevity. When you join Born Social, our trust is fully given. It is yours to lose.

⚡️ Make Each Other Better – is about our culture of collaboration and commitment to development. We are only as good as the people around us so we all take responsibility for developing each other, as well as ourselves.

⚡️ Consciously Contribute – is bigger than all the others. It ensures we grow right. It broadens our focus beyond Born Social and cements our commitment to doing what’s just, not what’s easy or immediately self‑serving.

EVERYONE'S WELCOME

We celebrate different ideas, perspectives, and backgrounds here at Born Social. As an equal opportunities employer, we believe in the power of an inclusive and representative team. We welcome applications regardless of race, religion or belief, sex, gender identity, sexual orientation, age, political affiliation, family or parental status. We don’t simply comply with the Equality Act – we go further and take pride in building a stronger and more creative work environment, committed to inclusion, diversity and representation.

A DAY IN THE LIFE WITH US

We've partnered with Day of Wrk to show you what daily life is like in some of our most popular job roles. Visit their site to see content from some of our team including Social Media Managers, Motion Designers & Account Managers.