Border Administration Officer - 4on/4off Shifts

Brook Street; Holyhead; On-site; GBP 40,000 - 60,000; Full time

Job summary

An agency offering administrative roles in Holyhead is seeking dedicated Administrative Officers to assist HMRC during a critical transition. You will act as the point of contact for customers, accurately gather information, and manage data entry in systems. The position requires good communication skills and the flexibility to work shifts, including nights. This temporary ongoing role provides various benefits including annual leave and full training.

Benefits

34 days annual leave

Full training provided

Qualifications

• Willing to undergo a health assessment.
• Availability for the full duration of the assignment.
• Ability to work a continental shift pattern including various shifts.

Responsibilities

• Act as the primary point of contact for customers.
• Gather information directly from customers accurately.
• Input information into systems promptly.
• Resolve issues or queries or escalate as necessary.

Skills

Good communication skills

Good interpersonal skills

Flexible approach

Positive attitude

Job description

An agency offering administrative roles in Holyhead is seeking dedicated Administrative Officers to assist HMRC during a critical transition. You will act as the point of contact for customers, accurately gather information, and manage data entry in systems. The position requires good communication skills and the flexibility to work shifts, including nights. This temporary ongoing role provides various benefits including annual leave and full training.