Bodyshop Advisor: Delighting Customers & Boosting Productivity

Sytner Group Limited; Coventry; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

33 days holiday incl. BH

Maternity/Paternity/Adoption pay

Career development

Long service recognition every 5 years

Discounted car schemes

High street discounts

Discounted gym memberships

Cycle to work scheme

One day paid voluntary/community work

Job summary

Sytner Group Limited is looking for a Bodyshop Advisor in Solihull to join our Bodyshop team. You will support the team, delight customers and drive productivity in a fast-paced environment, handling internal and external enquiries with a professional telephone manner.

The role emphasizes sales focus, with familiarity with Audatex operations and VDA accreditation, and a proactive approach to delivering right-first-time service in the motor industry.

Qualifications

• Experience in Bodyshop and Insurance claims is ideal.
• Familiar with Audatex operations and VDA accreditation.
• Excellent communication skills and a good telephone manner.

Responsibilities

• Support the Bodyshop Team to drive productivity and efficiency.
• Handle and manage enquiries from internal and external customers, negotiating authorisations by phone.
• Contribute to delivering right-first-time service in a fast-paced dealership environment.

Skills

Customer service

Telephone manner

Communication skills

Audatex operations

VDA accreditation

Motor industry experience

Job description

Sytner Group Limited is looking for a Bodyshop Advisor in Solihull to join our Bodyshop team. You will support the team, delight customers and drive productivity in a fast-paced environment, handling internal and external enquiries with a professional telephone manner.

The role emphasizes sales focus, with familiarity with Audatex operations and VDA accreditation, and a proactive approach to delivering right-first-time service in the motor industry.