Bodyshop Advisor — Customer-Focused, Insurance & Claims

Sytner Group; Blossomfield; Vor Ort; GBP 22.000 - 29.000; Vollzeit

Benefits dieser Stelle

33 days holiday

Maternity/Paternity/Adoption pay

Career development

Long service recognition

Car schemes

High street discounts

Gym discounts

Cycle to work

Volunteer day

Zusammenfassung

Sytner Group is recruiting for a Bodyshop Advisor at BMW Solihull. In this full-time role you will support the Bodyshop team, delight customers and help drive productivity and first-time right service.

You will handle internal and external customer enquiries and ensure smooth authorisations by telephone. You will be part of a proactive, customer-focused team that values accuracy, collaboration and continuous improvement, with clear development and progression opportunities within a leading

Qualifikationen

• Experience in a Bodyshop and Insurance claims.
• Sales-oriented role with a strong focus on customer service.
• Good communication and telephone manner.
• Familiar with Audatex operations and VDA accreditation.

Kenntnisse

Customer service

Telephone etiquette

Sales focus

Audatex operations

VDA accreditation

Tools

Audatex

Jobbeschreibung

Sytner Group is recruiting for a Bodyshop Advisor at BMW Solihull. In this full-time role you will support the Bodyshop team, delight customers and help drive productivity and first-time right service.

You will handle internal and external customer enquiries and ensure smooth authorisations by telephone. You will be part of a proactive, customer-focused team that values accuracy, collaboration and continuous improvement, with clear development and progression opportunities within a leading