BMS Support Engineer

Crucial People Ltd; Stamfordham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading BMS solutions provider in the UK is looking for a BMS Support Engineer to solve problems and enhance client relationships. This role offers a competitive salary with bonus potential, flexibility in work arrangements, and opportunities for professional development. Responsibilities include performing maintenance, providing reports, and conducting inspections on BMS systems. The ideal candidate will have experience in building controls, effective communication skills, and the capability to work independently. A full UK driving license is required.

Benefits

Competitive salary package

Generous bonus scheme

Flexible company car scheme

Employee ownership after 12 months

Contributory pension scheme

Free private medical insurance

Life assurance

25 days annual leave plus public holidays

Access to Cyclescheme

Qualifications

• Experience with Trend and/or IQ Vision; training on other systems available.
• Background in building controls and mechanical plant.
• Ability to achieve KPIs through clear reporting.

Responsibilities

• Conduct preventative maintenance and diagnostics on BMS systems.
• Provide concise reports from preventative maintenance visits.
• Respond promptly to customer callouts for system failures.

Skills

Experience with Trend or IQ Vision

Building controls background

Strong diagnostic skills

Effective communication

Ability to work independently

Job description

Are you a BMS Support Engineer who enjoys solving problems, building strong client relationships, and seeing the real-world impact of your work? This is an excellent opportunity to join one of the UK's largest independent Building Management Systems specialists, delivering smart, energy‑efficient solutions nationwide.

This organisation is recognised for its collaborative, employee‑owned culture, long‑term career development, and commitment to sustainability. Operating across commercial offices, healthcare, education, and complex infrastructure sites, the business partners with leading control system manufacturers and delivers projects that prioritise energy reduction, reliability, and performance.

Based in the North East, this role offers autonomy, technical challenge, and the backing of a highly experienced regional support function.

Key Responsibilities

• Carry out preventative maintenance and diagnostics on BMS systems in line with customer agreements
• Provide clear, concise reports from PPM visits to meet KPIs
• Keep schedules and trackers up to date for both internal teams and customers
• Complete small repairs and remedial works as needed
• Conduct routine inspections of equipment for reliability and performance
• Respond to customer callouts in the event of system failures
• Document all service activities, repairs, and client interactions professionally

What You'll Bring

• Experience with Trend and/or IQ Vision (experience with Tridium, Schneider EcoStruxure, or ALC advantageous—training provided if needed)
• Background in building controls and mechanical plant
• Strong diagnostic and communication skills
• Ability to work independently and as part of a team
• Full UK driving licence and CSCS card

What's in it for you

• A competitive salary package, with strong earning potential through a generous bonus scheme
• Additional standby allowance and regular opportunities for overtime
• Access to a flexible company car scheme, including the option for fully electric vehicles — or take a monthly car allowance if you prefer to use your own vehicle
• After 12 months, you'll have the opportunity to become part of an employee‑owned business
• A contributory pension scheme with 6 % employer contributions to help support your future
• Free private medical insurance to give you and your family added peace of mind
• Life assurance valued at four times your annual salary
• 25 days of annual leave plus public holidays, with the chance to buy up to 3 extra days each year
• Access to Cyclescheme (up to £2,500) to help you stay active and commute sustainably

Applicants must have a right to work in the UK and prior experience working in the UK construction market.