Billing Operations & Strategy Specialist - United Kingdom

Hospitable.com; United Kingdom; Remote; GBP 50,000 - 56,000; Full time

Job summary

A leading company is seeking a Billing Operations & Strategy Specialist to oversee billing processes in a remote-first setting. This role requires experience in billing and finance operations, with a focus on improving processes and ensuring compliance. Ideal candidates will have strong analytical skills and experience with SQL and ERP systems, contributing to a dynamic team dedicated to operational excellence.

Qualifications

• 2–4 years experience in billing or finance ops.
• Proven experience maintaining or improving documentation/procedures.
• Background in fintech, SaaS, or high-growth startup environments.

Responsibilities

• Monitor billing-related BPO performance.
• Oversee invoice accuracy and collections.
• Propose scalable improvements to billing procedures.

Skills

Analytical skills

Organizational skills

Basic SQL

Python or scripting tools

Tools

NetSuite

SAP

Zuora

Job description

Billing Operations & Strategy Specialist - United Kingdom

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Job Description

Title: Billing Operations & Strategy Specialist

Location: United Kingdom (Remote-first with required in-person participation throughout the year)

Salary Range: £24.10 – £26.78 per hour (approx. £50,000 – £56,000 annually)

Experience Level: 2–4 years in billing, finance operations, or related roles

Application Activity: 100+ applicants in 1 week

Billing & Daily Ops

• Monitor billing-related BPO (Business Process Outsourcing) performance
• Oversee invoice accuracy, collections, and payment discrepancy resolution
• Ensure timely updates to billing procedures as systems or product priorities evolve
• Identify inefficiencies and propose scalable improvements
• Use automation/data tools to streamline billing and collections operations

Data & Compliance

• Use SQL to query billing data and generate actionable insights
• Collaborate with engineers to improve reporting tools and systems
• Ensure compliance with internal policies and regulatory standards
• Interface with Sales, Finance, and Engineering teams
• Act as an escalation point between internal teams and external BPO resources
• Help shape the overall billing operations strategy

Must-Have Qualifications

• 2–4 years experience in billing or finance ops
• Strong analytical and organizational skills
• Basic SQL knowledge (data querying, insight generation)
• Proven experience maintaining or improving documentation/procedures
• Hands-on with billing platforms or ERP systems (e.g. NetSuite, SAP, Zuora)
• Familiarity with Python or scripting tools
• Background in fintech, SaaS, or high-growth startup environments

Billing Operations & Strategy Specialist - United States

Billing Operations & Strategy Specialist