Bilingual IT Infra Engineer - 2nd/3rd Line (EN/JP)

Jas Gujral; Greater London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading global company in Greater London seeks an IT Infrastructure Engineer who can effectively support and maintain IT systems. The ideal candidate will have at least 3 years of experience in IT service management and strong communication skills in both English and Japanese. Responsibilities include user support, coordination with global offices, and project involvement. The salary range is £40K - £50K, offering a dynamic and fast-changing work environment.

Qualifications

• 3+ years IT experience in a corporate environment.
• Proficient in reading, writing, and speaking both English and Japanese.
• Second line technical support experience is mandatory.

Responsibilities

• IT infrastructure support and maintenance for users.
• Liaison with end users using Japanese and English.
• Escalate incidents to appropriate vendors.
• Provide support during system deployment/migration.

Skills

IT Service management operations

Basic network knowledge

Windows10

Windows server

Azure

Microsoft Office 365 knowledge

Second line level technical support

Strong interpersonal communication skills

Proficient in English & Japanese

Tools

ServiceNow

Microsoft365

Cisco

Fortinet

Job description

A leading global company in Greater London seeks an IT Infrastructure Engineer who can effectively support and maintain IT systems. The ideal candidate will have at least 3 years of experience in IT service management and strong communication skills in both English and Japanese. Responsibilities include user support, coordination with global offices, and project involvement. The salary range is £40K - £50K, offering a dynamic and fast-changing work environment.