Bilingual French & EU Customer Success Specialist (Hybrid)

Antal International Network; Watford; On-site; Confidential; Full time

Job summary

A customer service provider in Watford is seeking a French Speaking Customer Service Representative. This role involves managing the entire order process, resolving customer inquiries, and ensuring smooth communication across departments. The ideal candidate should be fluent in French, possess excellent communication skills, and have a strong customer service background. Hybrid working options are available, making this an attractive opportunity for those looking for flexibility.

Qualifications

• Experience in customer service or related field.
• Ability to manage multiple tasks and systems.
• Proficient in handling customer enquiries and complaints.

Responsibilities

• Manage customer inquiries via phone or email efficiently.
• Handle the order management process from entry to billing.
• Resolve customer complaints and queries in a timely manner.
• Communicate effectively with internal departments.

Skills

Fluent in French

Additional EU language

Excellent communication skills

Customer service orientation

Job description

A customer service provider in Watford is seeking a French Speaking Customer Service Representative. This role involves managing the entire order process, resolving customer inquiries, and ensuring smooth communication across departments. The ideal candidate should be fluent in French, possess excellent communication skills, and have a strong customer service background. Hybrid working options are available, making this an attractive opportunity for those looking for flexibility.