Bilingual Community Connection Services Navigator

Children’s Home & Aid; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A community-focused organization is seeking a Bilingual Community Connection Services Navigator in Greater London. This full-time position involves working with families referred by the Department of Child and Family Services, conducting home visits, and developing personalized support plans. The ideal candidate holds a Bachelor's degree in Social Work and is bilingual in English and Spanish. A hybrid working model is available, allowing flexibility in service documentation and case coordination.

Benefits

Medical, dental, and vision insurance

3+ weeks paid time off in the first year

401(k) with match

Emerging Leaders development opportunities

Qualifications

• Bachelor’s Degree required in Social Work or closely related field.
• Must be Bilingual in English and Spanish.
• Certifications in CERAP and CANS required within 90 days of employment.

Responsibilities

• Work collaboratively with families identified by DCFS.
• Conduct home assessments within 48 hours of case assignment.
• Create individualized action plans for family needs.

Skills

Bilingual (English and Spanish)

Collaborative, strength-based services

In-person meeting attendance

Education

Bachelor’s Degree in Social Work or a closely related field

Tools

Driver's license

Reliable vehicle

Job description

Bilingual Community Connection Services Navigator

Job Category : Case Management

Requisition Number : BILIN007195

• Posted : October 8, 2025
• Full-Time
• Hybrid
• Rate : $27.60 USD per hour

Locations

Showing 1 location

Western Avenue
Chicago, IL 60612, USA

Description

Brightpoint invites you to join our team of mission-driven staff who share a common vision: an equitable world where all children and families thrive in strong communities. As a leader in the human services sector for 140 years, we aim to advance the well-being of children by investing in families and strengthening communities through data-informed, collaborative, and preventative solutions.

The Bilingual Community Connection Services Navigator will work collaboratively within and across programs to ensure a relentless focus on keeping children safe and supporting families, consistent with our agency's Blueprint for Impact, which includes replacing what we currently think of as child welfare services with what we know to be child, family, and community well-being solutions. As a Bilingual Community Connection Services Navigator, you will work collaboratively with families identified by the Department of Child and Family Services for 30 days to help meet a range of needs including identifying resources, completing community referrals, meeting with children and families in their homes within 48 hours of case assignment to assess for safety and needs and to create individualized action plans.

• Bachelor’s Degree in Social Work or a closely related field required.
• Child Endangerment Risk Assessment Protocol (CERAP) and Child Abuse and Neglect (CANS) OR must obtain these certifications within ninety (90) days of employment.
• Ability to speak English and Spanish required.
• Experience providing collaborative, strength-based services to kids and families preferred.
• Ability to attend in-person meetings and events as needed required.
• Valid driver's license, insurance, and a reliable vehicle required.

Job details:

• Compensation: Hourly: Range is between $27.60-$30.36/hour, offers are commensurate with experience. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates.
• Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year’s Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here ).
• Location: Hybrid (remote/in office); in-home services provided to families in Cook County North with opportunities to complete service documentation and other case coordination from your preferred location (in office, or remotely). Home office located at 100 N. Western Ave.
• Schedule: Full-time, hourly; general business hours with some flexibility required for accommodating client’s schedules or crisis needs.
• We don’t just hire talent—we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.