Bike Shop Sales Associate — Customer Experience & Growth

Trek Bicycle; Shrewsbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A renowned bicycle retailer in Shrewsbury is seeking a Sales Associate to offer exceptional customer service and foster relationships within the cycling community. Candidates should have a positive attitude, excellent hospitality skills, and a commitment to enhancing the customer experience. This full-time role includes generous benefits like annual leave, discounts on employee purchases, gym memberships, and more, emphasizing a supportive and growth-oriented environment.

Benefits

25 days annual leave

Discounted employee purchase scheme

24/7 employee assistance program

Gym membership discounts

Annual paid time off for charity work

Death in service benefit

Qualifications

• Ability to help customers find what they need.
• Warm, approachable manner and great listening skills.
• Eagerness to learn and adapt.

Responsibilities

• Assist customers in finding the right bikes and products.
• Build and maintain relationships with customers.
• Exceed customer expectations with exceptional service.

Skills

Positive attitude

Fantastic hospitality

Great communication

Desire to cultivate relationships

Job description

A renowned bicycle retailer in Shrewsbury is seeking a Sales Associate to offer exceptional customer service and foster relationships within the cycling community. Candidates should have a positive attitude, excellent hospitality skills, and a commitment to enhancing the customer experience. This full-time role includes generous benefits like annual leave, discounts on employee purchases, gym memberships, and more, emphasizing a supportive and growth-oriented environment.