Beauty Advisor (22.5 Hours)

SPACE NK; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading beauty retailer is seeking a passionate Beauty Advisor to deliver exceptional product knowledge and customer service. You will play a crucial role in achieving sales targets and creating a welcoming store environment. Strong communication skills, flexibility in meeting priorities, and a proactive attitude are essential. This position offers the opportunity to work in a collaborative team focused on providing a stellar customer-first experience. A right to work in the UK is required.

Qualifications

• Must have a positive attitude and be passionate about beauty.
• Able to deliver a customer-first experience and communicate effectively.
• Demonstrates flexibility to meet rapidly changing priorities.

Responsibilities

• Deliver unbiased customer advice through exceptional product knowledge.
• Work as one team to ensure a consistent customer experience.
• Exceed sales targets and company acquisition targets.

Skills

Customer service experience

Strong communication skills

Proactive attitude

Passion for beauty

Flexibility to changing priorities

Team collaboration

Integrity in relationships

Job description

Beauty Advisor

If you love beauty, you're in the right place.

As the ultimate curator of over 100 of the most in-demand, highly innovative and boundary‑pushing beauty brands, we are the go-to destination for worldwide beauty discovery. Together through our neighbourhood stores, online presence and loyalty scheme, Space NK has built a flourishing community in which to discover beauty. The customer is at the heart of everything we do, and we will always endeavour to offer everything they need to help them explore, experiment, and enjoy our brands.

Beauty Advisor Overview

The Beauty Advisor's main responsibility is to achieve sales and KPI's target through a customer‑first approach. With passion and enthusiasm, they are an ambassador for the brand.

Qualifications

• Able to deliver a 'customer first' experience
• Able to understand store targets and KPI's
• Strong communication skills
• Leads by example
• Values honesty and integrity in working relationships
• Embraces change
• Flexible to meet rapidly changing priorities and deadlines
• Able to follow direction
• Open and supportive of other ideas
• Positive attitude
• Passionate about beauty
• Able to use own initiative

Role Responsibilities

• Delivering unbiased customer advice through exceptional product knowledge
• Working as one team to ensure a 'customer first' experience is delivered consistently
• Exceeding sales targets and the company acquisition target for N.dulge
• Following all stock handling policies to ensure stock accuracy and minimise stock loss
• Communicating clearly and concisely with the store team
• Confidently communicating with external business partners, store visitors
• Fully embracing the team effort and taking pride in achieving the common goal
• Creating an inclusive, welcoming and approachable store environment
• Maintaining up to date product knowledge and sharing with the team
• Understanding and adhering to all Company policies and procedures

Space NK are an equal opportunities employer. All applicants must have the right to live and work in the UK.