Bar Shift Leader: Create Memorable Customer Experiences

Greeneking; Clevedon; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Discount on Greene King brands (33%)

Family & friends discounts (15%)

Employee assistance program

Job summary

Greene King is seeking a Team Leader to drive exceptional guest experiences and support a high-performing team on busy shifts. You will deputise for management, coordinate staff, and ensure the bar runs smoothly, safely, and compliantly.

With strong English communication and eye for detail, you will lead by example, deliver great service, and foster a welcoming atmosphere for all customers across our brands.

Qualifications

• Strong customer service skills and ability to create memorable guest experiences.
• Proven ability to lead and support a team during busy shifts.
• Clear communication and a can-do attitude under pressure.
• Fluency in spoken and written English, with attention to allergen controls.

Responsibilities

• Provide customers with a heartfelt and memorable experience on every visit.
• Deputise for the management team and resolve issues during their absence.
• Organise and coordinate the team during busy shifts to ensure smooth operations.
• Maintain safety, legality, and cleanliness of the bar, addressing issues promptly.

Skills

Customer service

Team leadership

People management

Communication

Attention to detail

English proficiency

Job description

Greene King is seeking a Team Leader to drive exceptional guest experiences and support a high-performing team on busy shifts. You will deputise for management, coordinate staff, and ensure the bar runs smoothly, safely, and compliantly.

With strong English communication and eye for detail, you will lead by example, deliver great service, and foster a welcoming atmosphere for all customers across our brands.