Pub Shift Leader: Create Great Moments & Smooth Shifts

Purchaseyourfreedom; Ware; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Pension contribution

Career development opportunities

Staff discounts across brands

Employee assistance programme

Maternity/paternity policies

Menopause Friendly Employer

Wagestream – access earnings beforePay

Refer a friend bonus up to £1,500

Job summary

Greene King is seeking a Team Leader to guide the team during shifts, ensuring operations run smoothly and customers receive excellent service. You will deputise for management when needed, coordinate staff, and uphold safety, legality, and cleanliness standards across the bar.

The role emphasizes hands-on leadership, exceptional service, and a positive, can-do attitude in a busy pub environment.

Qualifications

• Lead a team during busy shifts and ensure smooth operations.
• Provide heartfelt, memorable service to customers on every visit.
• Speak and write English competently to handle allergen controls and safety procedures.

Responsibilities

• Lead by example to keep the shift running like clockwork.
• Deputise for management and resolve issues in their absence.
• Coordinate the team to maintain high standards and excellent customer service.
• Ensure the bar area is safe, legal, clean and compliant.

Skills

Team leadership

Customer service

Problem solving

Adaptability

Attention to detail

Team player

Job description

Greene King is seeking a Team Leader to guide the team during shifts, ensuring operations run smoothly and customers receive excellent service. You will deputise for management when needed, coordinate staff, and uphold safety, legality, and cleanliness standards across the bar.

The role emphasizes hands-on leadership, exceptional service, and a positive, can-do attitude in a busy pub environment.