Bar Back & Guest Service Associate — Flexible Hours

The Grand Hotel Birmingham Limited; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Service charge & gratuities

Staff discounts

Free meals on duty

Employee assistance programme

Annual complimentary hotel stay

Career development & apprenticeships

Wagestream pay access

28 days holiday (increasing to 33)

Job summary

The Grand Hotel Birmingham Limited is seeking a Bar Back to support the Madeleine bar team and its operation. You will help ensure the bar is stocked, assist in serving guests, and work across the hotel to provide smooth service during busy shifts.

You’ll gain experience in a high-quality food and beverage environment, with flexible hours including weekdays, weekends, days, evenings and bank holidays. Training and career development opportunities are available.

Qualifications

• Team player with strong organisation and communication skills.
• Attention to detail.
• Passionate about great food and service.

Responsibilities

• Ensure the bar is fully stocked with glassware and stock
• Keep the bar and back of house areas clean, organised and always well maintained
• Complete opening and closing checklists
• Delivering food and drinks to the guest, paying particular attention to allergens, dietary requirements, special requests and occasions
• Work closely with the bar, floor, kitchen, hosts and wider hotel staff to ensure best possible service to all guests

Skills

Team player

Organisation

Communication skills

Attention to detail

Passion for food & service

Job description

The Grand Hotel Birmingham Limited is seeking a Bar Back to support the Madeleine bar team and its operation. You will help ensure the bar is stocked, assist in serving guests, and work across the hotel to provide smooth service during busy shifts.

You’ll gain experience in a high-quality food and beverage environment, with flexible hours including weekdays, weekends, days, evenings and bank holidays. Training and career development opportunities are available.