Bar Back & Guest Service Associate — Flexible Hours

De Vere; Birmingham; On-site; GBP 14,000 - 21,000; Full time

Benefits offered by this job

Service charge & gratuities

Staff accommodation offers

Food & drink discounts

Exclusive employee benefits portal

Employee referral scheme

Free meals twice daily

Health & wellbeing support

Annual complimentary stay

Love2Shop voucher

Prayer room access

Wagestream pay access

Apprenticeship programmes

Monthly recognition

Up to 33 days holiday

Christmas closure

Job summary

De Vere Grand Hotel Birmingham is seeking capable bar support staff to back the Madeleine bar team. You will ensure the bar is stocked, maintain cleanliness, and assist with service across reception, kitchen and dining areas.

Flexible hours across weekdays, weekends, and holidays are available, with meal provisions and employee perks. Employees benefit from service charges, exclusive hotel rates, food discounts, wellbeing support, and development opportunities.

Qualifications

• Experience working in a hospitality/bar environment is preferred.
• Ability to work flexibly across weekdays, weekends, and holidays.
• Committed to high standards of cleanliness and guest service.

Responsibilities

• Ensure the bar is fully stocked with glassware and stock.
• Keep bar and back-of-house areas clean and well maintained.
• Complete opening and closing checklists.
• Deliver food and drinks to guests, noting allergens and dietary requirements.
• Collaborate with bar, floor, kitchen, hosts and hotel staff to provide top service.

Skills

Team player

Strong organisation

Communication skills

Attention to detail

Passionate about great service

Job description

De Vere Grand Hotel Birmingham is seeking capable bar support staff to back the Madeleine bar team. You will ensure the bar is stocked, maintain cleanliness, and assist with service across reception, kitchen and dining areas.

Flexible hours across weekdays, weekends, and holidays are available, with meal provisions and employee perks. Employees benefit from service charges, exclusive hotel rates, food discounts, wellbeing support, and development opportunities.