Bar Assistant

Serco Group Plc; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading service provider in the UK is looking for a passionate Bar Assistant to join their team at Lilleshall National Sports Centre. The role involves providing exceptional customer service, maintaining cleanliness, and efficiently serving food and beverages. Candidates should ideally have knowledge or experience in a customer-focused environment, and must be 18 or older due to alcohol serving requirements. This is a great opportunity for those seeking to develop their skills in a vibrant setting.

Benefits

Free access to leisure facilities

Staff discounts

Opportunities for personal development

Qualifications

• Must be 18+ due to the requirement to serve alcohol.
• Knowledge or experience in a bar, café, retail, or other customer-focused environment.
• Desirable but not essential: Previous experience in a bar environment.

Responsibilities

• Maintain high cleanliness standards.
• Undertake and record temperature checks.
• Serve customers promptly and efficiently.
• Follow financial and cash-handling procedures.
• Prepare food and beverages as directed.
• Replenish stock as needed.
• Promote brand standards.
• Support business needs including holiday and sickness cover.

Skills

Customer service

Food and beverage service

Cash handling

Flexibility

Job description

As a Bar Assistant, you will play a vital role in delivering consistently high standards of service and customer care. You will help create a warm and welcoming environment while ensuring food and beverages are served promptly and efficiently. You will also follow all financial and cash-handling procedures, replenish stock from the storeroom or cellar, rotate stock appropriately, and notify the Bar Supervisor of any stock requirements. Additional duties may be assigned as needed. To be considered for this role, you must be 18+ due to the requirement to serve alcohol. You should also have knowledge or experience in a bar, café, retail, or other customer-focused environment.

Responsibilities

• Carrying out cleaning duties to maintain high cleanliness standards
• Undertaking and recording temperature checks and ensuring excellent food hygiene practices
• Serving customers promptly and efficiently
• Following all financial and cash-handling procedures
• Preparing food and beverages in line with café menus and under the direction of the Café Supervisor
• Replenishing stock within the café and vending machines as needed
• Maintaining and promoting brand standards
• Being flexible to support business needs, including holiday and sickness cover, and working weekends
• (Desirable but not essential) Previous experience in a bar environment
• Serving a range of alcoholic and non-alcoholic drinks at the bar

What we offer

• For all Leisure benefits please see Employee Benefits (moreleisure.com)
• Free access to leisure facilities
• A range of staff discounts
• Excellent opportunities for personal development

About us

Lilleshall is one of Sport England’s National Sports Centres and is home to a number of National Governing Bodies of Sport. It provides excellent facilities to Britain's leading sports men and women. Lilleshall also serves as a conferencing and event centre, boasting a large number of recently refurbished rooms and outdoor spaces for weddings, corporate events, and team-building days.

Here at Lilleshall our goal is to get more people, more active, more often. We provide affordable access to a wide range of sports and leisure facilities to support healthier and happier people across all segments of the local community. To deliver those services takes an enthusiastic and customer focused team - and right now we are looking to recruit for a Bar Assistant to join the centre.

Working within Leisure means that you'll play a critical role in ensuring that the communities we serve receive exceptional service and you'll help to provide our local communities with a safe and fun environment to stay healthy and connected to others. It takes a diverse team to support our Leisure business and we’re big on internal progression. So, whether you specialise your skills, undertake additional training or progress into senior management you’ll find all the opportunities you need to evolve your career.

We are looking for a passionate and enthusiastic individual who takes pride in delivering exceptional service and is willing to go the extra mile for customers.

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If you feel like you meet the above criteria and want to work in a challenging and varied role, please apply today.