Bar and Waiting Team Member

Anglesey Arms; Menai Bridge; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local pub is seeking enthusiastic Bar and Waiting Team Members to join their dynamic team in Menai Bridge. This role involves delivering exceptional customer service, supporting team members, and sharing knowledge about beverages. No prior experience is necessary, but a passion for hospitality is essential. The position includes competitive pay, valuable benefits, and opportunities for career progression.

Benefits

Competitive pay plus cash tips

Annual profit share bonus

30% discount on food and drink

50% off food when on shift

Discounted stays in our hotels

Wellbeing support and counselling

Career development opportunities

Enhanced maternity and paternity policies

Qualifications

• No previous experience essential but must be proactive and supportive.
• Confident in recommending food and drink to customers.

Responsibilities

• Provide best-in-class customer service tailored to customers.
• Support teammates in all areas, contributing to a family atmosphere.
• Know everything about our beers to promote effectively.

Skills

Customer service orientation

Knowledge of beers

Proactivity

Team support

Passion for hospitality

Job description

Bar and Waiting Team Member Vacancy

We arelooking forBar and Waiting Team Membersto join ourfabulous team.

What we offer our Bar and Waiting Team Members:

• Competitive pay plus cash tips and tronc (that’s your card tips that are paid into your bank)
• Annual profit share bonus, ensuring you share in the success of the company
• 30% discount on food and drink across our pubs, inns and hotels for you and friends and family
• 50% off food when on shift
• Discounted stays in our hotels and inns
• 24 hour confidential wellbeing support, plus counselling provided by the Licenced Trade Charity
• Great opportunities to grow in your role and progress your career with our internal and external development programmes
• Enhanced maternity, paternity and adoption policies
• Access to JW BenefitHub, giving you access to a huge range of high street and online discounts

What a Bar and Waiting Team Memberdoes at JW Lees:

• You will be totally focussed on our customers, providing best in class customer service and tailoring your service to suit the customer
• Supporting your teammates in all areas, helping out wherever needed. We are a family
• Know everything about our beers – we are a brewery and proud of it
• Be confident in recommending food and drink to our customers. We want brand ambassadors!
• Previous experience isn’t essential, but being proactive, supportive and passionate about hospitality is!

About JW Lees:

Proudly family owned and nearly 200 years old, JW Lees are the original modern, traditional brewer. With 150 pubs, inns and hotels across the North West and North Wales, we are passionate about great beer, fantastic food and memorable experiences.

We put people at the heart of our business, always doing the right thing and always sticking together. Our six values are at the heart ofeverything we do:

• Proud
• Savvy
• Honest
• Passionate
• Personal
• Together

Compensation: Minimum Wage