Bar and Waiting Staff

Marston's PLC; Coventry; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading local pub company in Coventry is looking for enthusiastic team members to join their Bar and Waiting teams. This role involves creating a vibrant atmosphere and providing excellent customer service. Ideal candidates should be passionate about food and drink and willing to support their teammates. Opportunities for career advancement and a variety of benefits, including discounts and flexible hours, are offered. Join a dynamic team and make memorable moments for guests.

Benefits

30% off at all pubs, restaurants, and hotels

Reliable hours contract

Meal deal option while on shift

Flexible working hours

Access to apprenticeship programmes

Wellbeing support from the Licensed Trade Charity

Accommodation options for certain roles

Performance-related bonus schemes

Private healthcare access for some roles

Employee discounts on food and hotel stays

Qualifications

• Must be passionate about providing brilliant customer service.
• Should be eager to learn and develop skills in hospitality.

Responsibilities

• Be responsible for taking orders and serving food and drinks.
• Create and maintain a vibrant and welcoming atmosphere.
• Support team members wherever needed.

Skills

Customer service skills

Ability to work in a team

Passion for food and drink

Job description

New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Bar and Waiting teams are at the heart of it all, right where the magic happens. It's not just a shift on the bar. It's mastering the best pint. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more. Whether you're an expert now or you're just starting out, we're here to help you become your absolute best. As part of our Bar and Waiting team you'll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.

Responsibilities

• Be responsible for taking orders, serving and upselling our fantastic food and drinks
• Be passionate about providing brilliant customer service
• Care about the wider team, turning your hand to support wherever needed
• Gain people, marketing and operational skills whilst getting paid for it!
• Be encouraged to progress in your role whilst achieving a long-term career (if that's what you're after)

What comes next is up to you: Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all. What you get from us: You'll be joining an award-winning local pub company that puts people first, lives by people‑led values, and offers real opportunities to advance your career - with genuine benefits that include:

Benefits

• 30% off at all our pubs, restaurants, and hotels
• A reliable hours contract, to give you the security you deserve
• Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
• Flexible and part time hours offered to work around your family or higher education
• Exciting range of high street, online discounts and cashback offers
• Fantastic range of apprenticeship programmes to support your career
• A friendly and lively atmosphere, working alongside passionate and diverse teammates
• Access to Licensed Trade Charity for financial, mental, and emotional well‑being support

Additional Benefits

• Up to £12.21 per hour, 15hrs per week
• Reliable hours contract and flexible/part‑time hours
• Progression opportunities
• Privilege card discount, Marston's Rewards
• Wellbeing: as a responsible employer, we offer professional wellbeing support to our pub and pub support centre teams including support from the Licensed Trade Charity
• Accommodation: the majority of our pub General Manager roles include optional on‑site accommodation
• Award winning: named as one of the UK's Top 100 employers and #1 in the pub sector for 2025, in the Financial Times UK's Best Employers list
• Bonus: our pub management, operations and sales roles offer performance‑related bonus schemes. For our support centre teams, we offer a discretionary company bonus scheme
• Competitive salaries: opportunity to earn a great wage whilst having fun at work
• Long service: we reward loyalty with awards for key anniversary milestones
• Food and drink: our privilege card gives our people 30% discount off food and drink in our pubs; as well as access to our £4.50 refuel at work meal deal whilst on shift
• Pension scheme: all our salaried roles offer membership to a company contributory pension scheme; hourly paid roles offer auto enrollment schemes
• Private healthcare: some of our roles offer access to a private healthcare scheme
• High street discount: an exciting range of high street, online discounts and cash back offers are available for all
• Employee discount: all of our employees receive a 30% discount on Marston's food and hotel stays
• Training and development: we're passionate about growing our own talent through an extensive apprenticeship offer, dedicated L&D teams, and award winning e‑learning platforms