Banking Customer Service Champion

Metro Bank Plc; Manchester; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent banking institution in Manchester seeks a Banking Representative. Your role involves being the face of the bank, providing exceptional customer service while understanding customer needs. You'll work in a team-based environment prioritizing tasks and ensuring compliance with regulations. The position offers a competitive salary, generous benefits, and a fixed-term contract until December 2026. Extensive training will prepare you for success in this role.

Benefits

Competitive salary

Discretionary annual bonus

Comprehensive benefits package

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Ability to build effective customer relationships in a fast-paced environment.
• Maintain meticulous attention to detail, even under pressure.
• Proficient in computer skills, including a working knowledge of Microsoft Office.

Responsibilities

• Provide customers with exceptional service and understand their needs.
• Prioritize tasks against changing customer demands and deliver store objectives.
• Ensure compliance with regulatory training and changes.

Skills

Customer relationship building

Attention to detail

Computer skills

Tools

Microsoft Office

Job description

A prominent banking institution in Manchester seeks a Banking Representative. Your role involves being the face of the bank, providing exceptional customer service while understanding customer needs. You'll work in a team-based environment prioritizing tasks and ensuring compliance with regulations. The position offers a competitive salary, generous benefits, and a fixed-term contract until December 2026. Extensive training will prepare you for success in this role.