Bank Ward Administrator

Spire Healthcare Limited; Farnham; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Weekly pay

Competitive bank rates

Flexible working hours

Free onsite parking

Pension and Blue Light Card

Free uniform and DBS

Training and development

Job summary

Spire Clare Park Hospital in Farnham is seeking a proactive Bank Ward Administrator to join the team on a flexible bank basis, supporting the Ward with essential administrative duties and ensuring a smooth patient journey.

You'll welcome patients, manage calls, handle records, coordinate discharges and appointments, and work closely with clinicians and ward staff while maintaining confidentiality and data protection.

Qualifications

• Experience in administration, reception or customer service.
• Strong communication and organisational skills.
• Confident using computer systems.
• Ability to manage multiple priorities in a busy environment.
• Professional, discreet, and patient-focused approach.

Responsibilities

• Welcome patients and visitors, delivering excellent customer service.
• Manage telephone enquiries and ward administration.
• Liaise with insurance providers regarding admissions and length of stay.
• Coordinate patient discharge arrangements and follow-up appointments.
• Maintain accurate patient records and filing systems.
• Support ward staff with ordering and administrative tasks.
• Ensure confidentiality and compliance with data protection requirements.

Skills

Administration experience

Customer service

Communication skills

Organisational skills

Computer literacy

Multitasking

Professional demeanor

Job description

Bank Ward Administrator

Spire Clare Park Hospital | Farnham | Bank (Zero-Hours Contract)

Spire Clare Park Hospital is looking for a professional and organised Ward Administrator to join our team on a flexible bank basis.

Spire Clare Park Hospital is a modern elective hospital located in Farnham and is rated“Good” by the CQC. The hospital provides a broad range of surgical and diagnostic services, includingOrthopaedics, General Surgery, Cosmetic Surgery, Urology, Dermatology and ENT, supported by state‑of‑the‑art imaging facilities.

As a key member of the ward team, you'll provide essential administrative support, ensuring a smooth experience for patients, visitors, consultants, and colleagues.

Key Responsibilities

• Welcome patients and visitors, delivering excellent customer service.
• Manage telephone enquiries and ward administration.
• Liaise with insurance providers regarding admissions and length of stay.
• Coordinate patient discharge arrangements and follow-up appointments.
• Maintain accurate patient records and filing systems.
• Support ward staff with ordering and administrative tasks.
• Ensure confidentiality and compliance with data protection requirements.

What We're Looking For

• Previous administration, reception, or customer service experience.
• Strong communication and organisational skills.
• Confident using computer systems.
• Ability to manage multiple priorities in a busy environment.
• Professional, discreet, and patient-focused approach.

Benefits

• Weekly pay
• Competitive bank rates
• Flexible working hours
• Free onsite parking
• Access to Spire Healthcare pension and Blue Light Card
• Free uniform and DBS
• Training, development, and opportunities to move into permanent roles

Why Spire Healthcare?

Spire Healthcare is one of the UK’s leading private healthcare providers, renowned for clinical excellence and outstanding patient care. Our people are central to our success, and we are committed to supporting your development, wellbeing and work‑life balance.

We reserve the right to close this vacancy early if sufficient applications are received.