Bank Receptionist

Signature Care Homes; Ascot; On-site; GBP 15,000 - 22,000; Part time

Benefits offered by this job

Free meals on shift for staff working

Job summary

Signature Senior Lifestyle in Ascot seeks a Bank Receptionist to greet visitors, manage the switchboard, and handle admin tasks. You will ensure the entrance is welcoming, check IDs, and maintain logs for contractors while also answering calls and directing messages.

You should be friendly, well-organised, IT-literate (MS Office) with strong communication skills and a customer-focused approach. Bank shifts offer flexibility and development opportunities.

Qualifications

• Front-of-house reception experience and a professional telephone manner.
• Ability to greet visitors warmly and manage the till/visitor log when required.
• MS Office proficiency and basic admin skills for emails, filing and databases.

Responsibilities

• Welcome and greet visitors in a friendly, professional manner.
• Check visitor identities and manage visitor logs and contractor sign-in.
• Answer phones, redirect calls, and record messages as needed; handle emails and faxes.
• Undertake front-desk admin duties, filing, word processing and database upkeep.
• Organise staff lunch rotas, receive post, and sign for incoming mail as needed.

Skills

Switchboard experience

Telephone manner

Communication skills

Problem-solving

Organizational skills

Tools

MS Office

Job description

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Bank Receptionist at our luxury care and nursing home in Ascot., Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Bank Receptionist at our luxury care and nursing home in Ascot.What you will do The reception area is your domain! You'll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike. You'll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors' book and the person's identity are checked as far as reasonably practicable, and that the contractors' log is signed by visiting workmen. You'll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You'll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves., Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents' lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you'll fit right in. You're a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

• From £13.45 per hour
• Shift times: 08.00-14.00 / 14.00-20.00
• Bank shifts available - no set hours per week, you will be offered shifts as and when available
• Annual leave accrued based on shifts worked
• Workplace pension
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• 'Blue Light' discount scheme eligible
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Staff recognition scheme - Purple Heart Award
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Ascot Station - 15 Minute walk away and 3 minute Drive away