BANK Receptionist

Signature Senior Lifestyle Limited; Enfield; Hybrid; GBP 15,000 - 22,000; Full time

Benefits offered by this job

Hourly rate £13.45

BANK shifts only

Annual leave as bank employee

Shift times 08:00-14:00 / 14:00-20:00

Alternate weekends

Free meals on shift

Life Assurance

Refer A Friend bonus £50

Up to £1,000 bonus

Career development

Employee assistance programme

Cycle to work

Study support

Job summary

Signature Senior Lifestyle Limited is seeking a Bank Receptionist at our luxurious Enfield care home. You will greet visitors, manage the reception area, and ensure a warm, professional welcome while handling calls, mail, and basic admin tasks.

You’ll work on a bank basis with shifts from 08:00–14:00 and 14:00–20:00. The role requires a friendly, proactive approach and MS Office proficiency to support residents and staff.

Qualifications

• Experience handling switchboard and front-desk duties.
• Excellent communication and friendly, professional manner.
• Proficient with MS Office and basic data entry.

Responsibilities

• Greet visitors and manage the reception area to ensure a welcoming first impression.
• Answer calls, redirect and record messages; manage emails and faxes as needed.
• Maintain visitor book, check IDs, and sign for deliveries and contractors.
• Organise staff lunch rotas and manage post; filing and data entry when required.
• Assist with general admin tasks and support senior staff.

Skills

Switchboard experience

MS Office

Telephone manner

Customer service

Tools

MS Office

Job description

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a BANK Receptionist at our luxury care and nursing home in Enfield.

What you will do

The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

What Signature offer

• From £13.45 per hour
• BANK shifts available only
• Annual leave accrued as a bank employee
• Reception Shift Times: 08.00 - 14.00 and 14.00 - 20.00 (mix of both)
• We require flexibility for alternate weekends
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Commuting - Gordan Hill nearest train station
• Walking - 15 minutes from nearest train station
• Driving - 10 minutes from A10 Great Cambridge Road

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you.

• Signature at Bentley House, Hertford - SG13 8EG