Front Desk Receptionist – Flexible Bank Shifts, Luxury Care

Signature Care Homes; Ascot; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Free meals on shift

Life Assurance Scheme

Refer A Friend bonus £50 and up to £1,

£000 cash bonus

Career development and training

Employee Assistance Programme

Cycle to work scheme

Study support

Long service awards

Job summary

Signature Senior Lifestyle in Ascot is seeking a friendly Bank Receptionist to greet visitors and manage the front desk within a luxury care and nursing home. You will answer calls, manage emails, and support general admin tasks to ensure a warm, professional welcome for residents and guests.

The role focuses on front-of-house duties, with opportunities to develop your customer-service and administrative skills in a supportive environment.

Qualifications

• Friendly and welcoming first contact for visitors.
• IT literate with MS Office.
• Previous switchboard experience is a bonus.
• Professional telephone manner.

Responsibilities

• Greet visitors and keep the front desk area tidy to ensure a welcoming first impression.
• Answer calls, route inquiries and take messages as required.
• Manage emails and faxes; file, word process and maintain databases.
• Organise staff lunch rotas, handle post and deliveries for residents.
• Sign for incoming post when residents cannot receive it themselves.

Skills

Front desk

Switchboard

MS Office

Telephone etiquette

Customer service

Problem solving

Job description

Signature Senior Lifestyle in Ascot is seeking a friendly Bank Receptionist to greet visitors and manage the front desk within a luxury care and nursing home. You will answer calls, manage emails, and support general admin tasks to ensure a warm, professional welcome for residents and guests.

The role focuses on front-of-house duties, with opportunities to develop your customer-service and administrative skills in a supportive environment.