Receptionist - Bank Shifts

Signature Senior Lifestyle Limited; Ascot; Remote; GBP 15,000 - 22,000; Part time

Benefits offered by this job

From £13.45 per hour

Bank shifts available

Annual leave accrued based on shifts

Free meals on shift

Life Assurance Scheme

Refer A Friend £50 voucher and up to £

Job summary

Signature Senior Lifestyle Limited is seeking a Bank Receptionist at our luxury care home in Ascot. You will be the first point of contact, welcoming visitors and residents in a professional, friendly manner while maintaining records and handling calls, emails and post.

The role includes organizing staff lunch rotas, handling post, and supporting senior staff with administrative tasks, using MS Office and maintaining a welcoming entrance.

Qualifications

• Proficient in MS Office applications.
• Previous switchboard experience is preferred.
• Strong professional telephone manners and courteous communication.

Responsibilities

• Welcome visitors and greet with a professional, friendly manner.
• Check visitors' identity and log as required, and sign contractor logs.
• Answer the phone, redirect calls, and record messages; manage emails and faxes.
• Perform office duties: filing, word processing, updating databases, and photocopying.
• Organise staff lunch rotas, manage post and sign for incoming post when needed.

Skills

MS Office

Switchboard experience

Telephone manners

Job description

Be the first person everyone meets in this front-of-house role, when you join Signature Senior Lifestyle as a Bank Receptionist at our luxury care and nursing home in Ascot.

What you will do

The reception area is your domain! You’ll be in charge of cleaning and tidying the area to make the best possible impression, and make the entrance as welcoming as it can be to visitors and residents alike.

You’ll be the first to welcome and greet visitors, in a professional, friendly and courteous way, making sure the visitors’ book and the person’s identity are checked as far as reasonably practicable, and that the contractors’ log is signed by visiting workmen.

You’ll also be answering the phone, redirecting calls and recording messages as required, and managing emails and faxes if needed, along with various office and admin duties such as filing, word processing, maintaining databases and photocopying for other senior staff. You’ll also be in charge of organising staff lunch rotas, receiving and managing post, and signing for incoming post if residents are not able to receive it themselves.

What Signature offer

• From £13.45 per hour
• Bank shifts available - no set hours per week, you will be offered shifts as and when available
• Annual leave accrued based on shifts worked
• Free meals on shift for staff working 6+ hours
• Life Assurance Scheme
• Refer A Friend Incentive £50 voucher and up to £1,000 cash bonus
• Ongoing career training and development
• Employee Assistance Programme, occupational health support and wellbeing services
• Plus cycle to work scheme, study support, long service awards and more

Transport Links

• Ascot Station - 15 Minute walk away and 3 minute Drive away

We are kind and compassionate. Positive and resilient. Proactive and organised. Honest and accountable. Passionate and keen to develop. If this sounds like you, you’ll fit right in.

You’re a friendly and welcoming first point of contact for the business, IT literate (competent in MS Office) with previous switchboard experience and a professional telephone manner. Previous exposure to problem-solving and client complaints, and excellent communication skills, would be a bonus.

About Signature

Signature Senior Lifestyle offer unrivalled residential and dementia care in luxury homes. We strive for excellence in everything we do, and make a real difference to our residents’ lives. Our team is one of our biggest assets. We cultivate a supportive environment for our people, with tailored training and career development at all levels.

Wake up to the passion inside you.

• Signature at Bentley House, Hertford - SG13 8EG