Bank Project Worker

Sanctuary Group; Sudbury; On-site; GBP 40,000 - 60,000; Part time

Job summary

A national not-for-profit organization is seeking a Bank Project Worker in Sudbury to support individuals who have faced homelessness. The role involves assisting customers to maximize their independence and developing meaningful relationships while also providing a first point of contact for queries. Ideal candidates will have experience working with vulnerable adults and the ability to work flexibly in a team-driven environment. Competitive hourly rate with various benefits is offered.

Benefits

A variety of online discounts and rewards from major retailers

Health and well-being plans

A wide range of learning and development opportunities

Qualifications

• Experience in supporting adults who have faced homelessness.
• Flexible attitude with a strong commitment to service.
• Able to work within a team and independently.

Responsibilities

• Support customers to maximise their potential and independence.
• Assess needs and write/update support plans.
• Provide a first point of call for customer queries.
• Develop relationships ensuring choice, privacy, and dignity.
• Liaise with external support links to boost confidence and employability.

Skills

Experience of working with adults who have experienced homelessness

Enthusiastic and flexible

Ability to work as part of a team and on own initiative

Strong organisational, literacy and numeracy skills

Ability to react quickly to changing priorities while meeting deadlines

NVQ3 in Health and Social Care or willingness to work towards

Education

NVQ3 in Health and Social Care

Job description

Overview

Sanctuary Supported Living is recruiting for a Bank Project Worker at our Homelessness Service, Ballingdon Street, Sudbury, Suffolk.

The role supports customers who have faced homelessness, helping them to maximise their own potential and independence, with a focus on delivering personalised housing, care and support services to enable independent living.

We are a national not-for-profit organisation that values local impact and putting customers at the heart of what we do. The work is rewarding, with opportunities for training and career development.

Responsibilities

• Providing support to encourage customers who have faced homelessness to maximise their own potential and independence
• Assessing customers’ needs by writing and updating support plans
• Being a first point of call to receive and direct all customer queries
• Developing relationships with customers, ensuring personal choice, privacy and dignity
• Liaising with external support links to improve customers’ confidence, health and wellbeing and offer training and encouragement towards employment and education
• Handling occasional emergency situations
• Keeping accurate and high-quality written records

Skills and experience

• Experience of working with adults who have experienced homelessness
• Enthusiastic and flexible with a strong “can-do” attitude
• Ability to work as part of a team and on own initiative
• Strong organisational, literacy and numeracy skills
• Ability to react quickly to changing priorities while meeting deadlines and targets
• NVQ3 in Health and Social Care, or willingness to work towards is essential

Benefits

• A variety of online discounts and rewards from major retailers
• Health and well-being plans
• A wide range of learning and development opportunities

Job details

Job title: Bank Project Worker

Location: Ballingdon House, 97 Ballingdon Street, Sudbury, Suffolk, CO10 2BP

Salary: £13.34 per hour

Hours: Hours as and when required

Department: Health and Social Care (Qualified and Non-Qualified)

Operation: Sanctuary Supported Living

Closing date: .

Requisition: 225123

Requirements and notices

We are only currently accepting applications from those with the right to work in the UK.

If you are applying internally, please use your internal careers account to submit your application.

We may receive a high number of applications and reserve the right to withdraw this advertisement at any time. Please apply early.

Equality, diversity and inclusion

Inclusion is one of our core values. We are committed to being a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We encourage applications from people with diverse backgrounds to support this mission. We will make adjustments during the application process in line with Sanctuary’s Disability Confident employer status.

Building Equality and Diversity: Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support an inclusive environment for employees and customers. We work with the Home Office to verify legal working status. An enhanced Disclosure and Barring Service check will be required for successful applicants, and Sanctuary Supported Living will pay the fee. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.