Bank Project Worker

Sanctuary Supported Living; Ramsgate; On-site; GBP 22,000 - 28,000; Full time

Job summary

A supportive living organization in Ramsgate is seeking a Project Worker to help clients with support plans, social inclusion, and advocacy. The role requires experience in supporting victims of domestic abuse, knowledge of housing management, and excellent interpersonal skills. You will promote safe practices and assist clients in managing finances. This position offers various benefits including occupational sick pay and financial wellbeing support.

Benefits

Occupational sick pay after 12 months

Confidential 24/7 employee advice service

Wellbeing resources

Cycle to Work scheme

Financial wellbeing support

Exclusive discounts

Contributory pension plan

Life assurance

Parental leave schemes

Qualifications

• Ability to work on your own initiative and source innovative solutions.
• Able to react effectively under pressure.

Responsibilities

• Assess client needs by writing and updating support plans.
• Assist clients with managing finances and welfare benefits.
• Encourage social inclusion and build clients' confidence.
• Work with agencies on behalf of clients and advocate for them.
• Promote safe practices through risk assessments.

Skills

Experience supporting victims of domestic abuse

Knowledge of housing management

Good understanding of occupancy agreements

Empathy and non-judgmental attitude

Interpersonal and customer care skills

Education

NVQ 3 in Health and Social Care or willingness to obtain

Job description

The role of Project Worker will include:

• Regularly assessing the needs of clients by writing and updating support plans, and signposting access to education, training, and employment
• Assisting clients with managing finances and welfare benefits
• Encouraging social inclusion and helping clients to build their confidence, resilience, and self-esteem
• Working with statutory and non‑statutory agencies on behalf of the clients and actively encouraging choice and involvement, or acting as an advocate when required
• Promoting safe working practices by undertaking risk assessments within legislative frameworks

Skills and experiences:

• You will have previous experience in a role supporting victims of domestic abuse or a background gained in a supported living environment in a project worker capacity
• Sound knowledge of housing management including voids and arrears management
• Good understanding of occupancy agreements

The ability to react effectively under pressure

• The ability to work on your own initiative and ability to source innovative solutions to problems
• You will be empathetic and non‑judgmental with good interpersonal and customer care skills
• NVQ 3 in Health and Social Care, or willing to work towards, is essential

Are you ready to be your best?

Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we’ll reward you :

Your Mind and Body

• Occupational sick pay after 12 month’s service (for those on contracted hours only and subject to qualifying period)
• Confidential 24 / 7 employee advice service (Includes medical and legal advice)
• Wellbeing resources through our employee platforms including Aviva Digicare
• A greener commute with our Cycle to Work scheme

Your Financial Wellbeing

• Financial wellbeing support including access to affordable loans via salary finance and free mortgage advice
• Exclusive discounts through our e‑hub platform
• Securing your future with our contributory pension plan
• Life assurance
• Parental leave schemes (Adoption, Maternity, Paternity and Shared)

If you are applying internally, don't forget to use your internal careers account to submit your application.

We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don’t miss out, please apply early.

Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers’ needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status.