Bank Hospitality Assistant (Village)

St Monica Trust; Sandford-on-Thames; On-site; GBP 20,000 - 25,000; Full time

Job summary

A community-focused organization is seeking Hospitality Assistants to enhance customer service in their village café. This role involves creating a welcoming atmosphere for residents, serving a variety of food and drinks, and maintaining cleanliness. Candidates should ideally have experience in a café or restaurant environment and possess food hygiene qualifications. A good standard of education and knowledge of health and safety is essential. Join our team to make a positive impact on the lives of our residents.

Qualifications

• Experience in a busy café/restaurant environment.
• Barista training is desirable.
• Experience working with older people.

Responsibilities

• Create a welcoming environment for residents and customers.
• Provide café/barista service in the village restaurant.
• Ensure cleanliness and hygiene after food service.
• Safely close down the kitchen at the end of the day.

Skills

Customer service

Barista skills

Food hygiene practices

Health and safety knowledge

Education

Good standard of general education

Food hygiene qualification level 2

Diploma (or NVQ) level 1 Catering/Food Service

Tools

EPOS

Job description

The Hospitality Assistants work closely with the Head Chef (Village) and Chef (Village) to provide a food and drink service in a welcoming, clean environment for our residents/customers in our village café.

• Creates a welcoming environment for residents and customers in our village restaurants with a focus on customer service and providing a wide variety of food and drinks. Builds a rapport with residents.
• Provides a café/barista service in the village restaurants.
• Serves customers using the EPOS.
• Responsible for day-to-day cleanliness, hygiene and washing up after a food service.
• Safely closes down the kitchen at the end of the day in line with protocols in preparation for the next day. Removes waste. Knowledge and experience of good food hygiene practices.
• Knowledge of health and safety principles.
• Good standard of general education.

Desirable Qualifications

• Barista trained.
• Food hygiene qualification level 2.
• Diploma (or NVQ) level 1 Catering/Food Service or equivalent.
• Experience working in a busy café/restaurant environment.
• Experience of working with older people.
• Experience using an EPOS.