Bank Ambulance Driver

The Hospital of St John and St Elizabeth; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare facility in Greater London is seeking a Bank Ambulance Driver to join the St Johns Hospice Palliative Ambulance team. The role involves providing safe and prompt transportation for patients to and from various locations, ensuring high standards of care are met. Ideal candidates will hold a clean driving license, have experience in patient transport, and possess strong communication skills. The post requires effective collaboration with hospice staff and thorough documentation of transfers.

Qualifications

• Must possess a Category D License.
• Basic First Aid is desirable.
• Experience working with palliative care patients is a plus.

Responsibilities

• Take responsibility for patient transport and transfers.
• Communicate effectively with the Hospice Day Care Team.
• Document all transfers and any notable events.

Skills

Clean Driving License Class 1

Communication skills

Experience in patient transport

Knowledge of transport and communication aids

Understanding of hospice work

Tools

Satellite navigation

Job description

Bank Ambulance Driver

Closing date is 22 December 2025

We are currently looking for a Bank Ambulance Driver to join our St Johns Hospice Palliative Ambulance crew.

Main duties of the job

The post holder will work effectively and efficiently within a small team of Ambulance Drivers providing the dedicated St Johns Hospice Palliative Ambulance service, will ensure high standards of safety and quality of care for patients and caregivers accompanying patients on transport and en‑route. The post holder will ensure effective communication and liaison in the booking, planning and carrying out of duties related to the transport and transfer of patients.

About us

Located in leafy St Johns Wood on the Jubilee line, minutes from Central London, our independent private Hospital has just been rated the number one in the country for care in the latest Bupa survey. Uniquely, all profits fund our onsite Hospice, St Johns.

Job responsibilities

Take responsibility on a daily basis on arrival, to be fully informed of the requirements of the ambulance crew regarding the transport and transfers of patients that may include: Home to Hospice, Hospital to Hospice, Hospice to Home as well as appointments and transfers that are requested from St Johns Hospice through the Hospice Inpatient Unit. Be available throughout the day to respond promptly to both planned and unplanned patient transport and transfer requests in liaison with the Hospice Day Care Unit Manager, Hospice Day Care Unit Deputy and Specialist Nurse for Referrals and Discharge. Take responsibility where identified for contacting patients or carers, as appropriate, to inform them of pick up times and any potential delays in picking up a patient prior to starting out and while en route, as required. This may include Covid screening questions by phone prior to collection. Ensure there is clear, proper, prompt and safe communication with the Hospice Day Care Unit Team at all times in transit or on‑site within the hospice environment e.g., by mobile phone. Liaise closely with the hospice clinical team in the event of any significant changes in the patients condition or changes to plans for the transfer of a patient. Understand the requirements in relation to plans for managing patients who deteriorate in transit and how this will be managed, ensuring that all the necessary documentation is in place to support the plan of care e.g. DNACPR, transport risk assessments and other relevant documentation. Ensure that a log of all transfers and any notable events are clearly and appropriately communicated and documented.

Qualifications

• Clean Driving License Class 1
• Category D License Required
• Basic First Aid is desirable
• Experience in patient or vulnerable adult transport in some capacity
• Knowledge in the use of transport and communication aids eg satellite navigation, hands free mobile
• Knowledge of the workings and basic maintenance of vehicles used to deliver service
• Experience in the use of hard copy and or database booking and recording systems and structures is desirable
• Experience of working with palliative care patients
• Communicate effectively both verbally and in writing
• Understanding of scheduling and organisational structures and tools
• Able to demonstrate and understanding of the work of the hospice and the needs of patients being cared for is desirable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.