Bank Administration Assistant

NHS National Services Scotland; Inverness; On-site; GBP 22,000 - 26,000; Full time

Job summary

A regional healthcare provider in Inverness is seeking a motivated and computer literate individual for an administrative role. This position involves providing administrative support to clinical teams, including answering phones, booking appointments, and sending appointment letters to patients. Ideal candidates will have experience in administrative and secretarial support, alongside excellent communication and organizational skills. The role does not meet Skilled Worker visa criteria. Apply through Job Train.

Qualifications

• Experience in providing administrative and secretarial support.
• Strong computer literacy.
• Ability to work well in a team.

Responsibilities

• Provide administrative service to the clinical teams.
• Answer the telephone and book appointments.
• Send out appointment letters to patients.

Skills

Excellent communication skills

Interpersonal skills

Organisational skills

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

An opportunity has arisen for a motivated and computer literate individual to provide an administrative service to the Royal Northern Infirmary administration team as a bank member of staff.

The main duties of the post will be to provide an administrative service to the clinical teams by answering the telephone, booking in appointments and sending out appointment letters to patients.

Applicants should have experience in the provision of administrative and secretarial support and possess excellent communication skills, interpersonal and organisational skills.

Informal enquiries to: Jackie Dyker, Administration Team Leader, tel: [phone], email: [e-mail]

PLEASE NOTE - You should apply for this post by completing the application process on Job Train. Job train ref -

Shortlisted applicants will normally be contacted by e‑mail unless otherwise stated. Please check your e‑mail regularly, including your junk / spam folder.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS) for this role.

ADDITIONAL INFORMATION FOR CANDIDATES

• You should apply for this post by completing the application process on Jobtrain.
• DO NOT upload a CV as this will not be used for short listing purposes
• Posts close at midnight on the indicated date
• For help to complete an application on Job Train please follow this link: https://www.careers.nhs.scot/how-to-apply/application-process/
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• Please note that our correspondence method is by e‑mail, therefore please ensure you enter your email address accurately
• Please check your e‑mail regularly (including junk folders) and also your Jobtrain account for updates
• Please contact Jobtrain Candidate Support Hub - https://jobseekersupport.jobtrain.co.uk/support/home for advice and support with any system issues
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• Once you have submitted your application form you will be unable to make any amendments
• Some of our vacancies are for internal candidates only. If you are a member of staff, please ensure you update your Jobtrain profile to reflect that you are employed by NHS Highland

NHS Highland is geographically the largest of the 14 regional boards of NHS Scotland, covering an area of 12,500 square miles, across Highland and Argyll & Bute.

We employ over 10,700 people, making us one of the biggest employers in the area. As an organisation, we make a very significant contribution to the local economy.

Our staff are also important members of our communities. Our greatest asset is our workforce, and the way we go about our work comes from the values and behaviours we demonstrate on a daily basis. As a board we strive to ensure the environment is conducive to nurturing a positive culture, supported and delivered through our NHS and social care values.