Band 3 Team Administrator - Bishop Wilson Clinic

Birmingham and Solihull Mental Health NHS Foundation Trust; Birmingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A mental health service provider in Birmingham is seeking a full-time Team Administrator for the SOLAR service, focused on supporting children and young people. The role involves managing referrals and offering comprehensive administrative support to ensure quality patient care. Candidates should have strong communication skills and attention to detail. This position offers an opportunity to contribute positively to mental health services in the community.

Qualifications

• Strong verbal and written communication skills.
• Attention to detail for data input.
• Ability to work on own initiative and organise workload.

Responsibilities

• Support and monitor the referral process and clinic management.
• Provide administrative support for referral coordination.
• Assist Looked After Children’s Team with administration tasks.

Skills

High standard of communication skills

Excellent attention to detail

Effective organisational skills

Job description

Overview

An exciting opportunity has arisen for a fixed‑term full‑time referral Team Administrator within our Solar Team based at Bishop Wilson Clinic, Chelmsley Wood to work Monday – Friday 09:00 – 17:00. The SOLAR service is a Mental Health Service to support our Children and Young People within the Solihull area and to help them transition on from the service if needed.

Responsibilities

• Support and monitor our referral/administration process, including clinic management.
• Provide a comprehensive range of administrative support to enable efficient referral coordination to the SOLAR service.
• Support the Looked After Children’s Team with administration to ensure quality standards and targets are always met to deliver excellent patient care.
• Cover reception duties and support operation within the Team’s systems.
• Act as part of a wider administration team for the SOLAR service.

Qualifications & skills

• High standard of communication skills, both verbal and written, with a professional attitude.
• Excellent attention to detail on data input.
• Ability to work on own initiative, demonstrate effective organisational skills, prioritise workload and process enquiries confidentially and efficiently.

About Birmingham and Solihull Mental Health NHS Foundation Trust

Our 4,000 clinical and support staff help us to improve mental health wellbeing and meet the needs of the 70,000 people we serve each year. We provide a range of mental healthcare services across Birmingham and Solihull, as well as specialised services nationally, and offer medical, nursing and psychology training. We are proud of our international reputation for research and innovation. Our population is culturally diverse and, in some areas, characterised by high levels of deprivation, creating an increasing demand for our services. We are a team of compassionate, inclusive and committed people working together to provide excellent care to support our community.

Contact

• Name: Jo Clarke
• Job title: Support Service Manager
• Email address: [e-mail]
• Telephone number: 0121 301 2750