Band 3 Healthcare Assistant | West London NHS Trust

West London Mental Health Trust; Southall; On-site; GBP 24,000 - 30,000; Full time

Job summary

A healthcare organization is looking for a dedicated health care assistant to support clinics and patients within the Ealing borough. The role requires knowledge of Tissue Viability, wound management, and catheter care, along with strong communication and IT skills. Experience in community settings and familiarity with SystmOne is essential. The position offers full-time hours, Monday to Friday, with opportunities for travel across the borough.

Qualifications

• Experience as a health care assistant with community and clinic exposure.
• Knowledge of Tissue Viability, Bladder & Bowel health issues, wound management, and catheter care.
• Experience with SystmOne, minute taking, stock management, email/phone communication, and basic IT skills.

Responsibilities

• Support clinics across the borough including joint patient visits.
• Be competent in applying dressings and managing continence.
• Monitor vital signs and escalate concerns as necessary.

Skills

Excellent communication

Time management

IT skills (MS Word, Excel, MS Teams)

Tools

SystmOne

Job description

Overview

What We’re Looking For

Qualifications: Experience in working as a health care assistant. Knowledge of managing and caring for patients with Tissue Viability and Bladder & Bowel health issues and the impact these issues can have on people. Preferably, evidence of training around wound management and pressure area care, catheter care and incontinence management.

Experience: Experience in working as a health care assistant and experience in working in the community setting visiting people in their place of residence and clinics with a variety of wound types and continence issues. Also experience in administrative roles including documenting on SystmOne electronic record system, minute taking, stock ordering, checking and answering emails and telephone calls, stock checks and auditing and experience of Microsoft Word, Excel and MS Teams.

Skills: Excellent communication verbal and non-verbal, time management, and IT skills including minute taking, stock ordering and management, working in clinics and visiting patients in their homes, infection prevention, dressing application and aseptic non touch technique, catheter management and management of incontinence, working as part of a team and collaborative working in a busy environment.

Travel: Travelling across Ealing borough and one mile beyond. You will be expected to travel across the borough carrying equipment (often large amounts of boxes etc) so a car driver would be preferable.

Working hours: The service currently works Monday to Friday 08:30 am to 16:30 pm. This is a full time position and applicants must be able to commit to working 5 days per week.

Responsibilities

• Support the teams in clinics across the borough and support with joint visits across the borough, including visits to patients in their homes, nursing homes, supported living, residential homes, and Clayponds community hospital.
• Be competent in applying dressings, NWPT and compression therapy (bandaging, wraps and hosiery), catheter management and continence promotion.
• Carry out ABPI assessments and bladder scans as part of the assessments.
• Monitor vital signs and NEWS 2 score and escalate concerns.
• Have knowledge of basic wound care, wound bed preparation, and types of incontinence and their management.
• Have knowledge of different types of wounds and presentations.
• Have knowledge of pressure ulceration categorisation and understand pressure area care.
• Carry out a continence assessment and understand what support can be provided to promote continence.

Qualifications and Experience

• Experience as a health care assistant with community and clinic exposure.
• Knowledge of Tissue Viability, Bladder & Bowel health issues, wound management, and catheter care.
• Experience with SystmOne, minute taking, stock management, email/phone communication, and basic IT (MS Word, Excel, MS Teams).

Additional Information

West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country. The Trust provides services across eight London boroughs and employs over 5,000 staff. The Trust is rated as ‘Good’ by the Care Quality Commission, with Forensic services rated as ‘Outstanding’. The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, and knowledge required. The advert closes on Friday 26 Sep 2025.

Note: This advert is subject to the organisation’s recruitment process and may be updated without notice. This position may be located in various facilities within the boroughs served.