B2B Inside Sales Pro — Account Growth

ADI Global Distribution; Greater London; On-site; GBP 25,000 - 38,000; Full time

Benefits offered by this job

Base salary + incentives

Quarterly bonus

Pension & benefits

Career progression

Global brand

Job summary

ADI Global Distribution in Crayford is seeking an Inside Sales Associate to provide excellent service, handle sales inquiries, process orders and support the Store Manager in driving sales.

You will manage a portfolio of reseller accounts, engage with B2B partners, meet KPIs, assist with store plans and marketing, and ensure accurate CRM data while contributing to a forward-looking global brand.

Qualifications

• Prior sales/customer service experience - preferably in a trades or wholesale environment but equally retail will be considered favourably.
• Ability to multi-task and sell over the phone as well as face to face
• Excellent communication skills

Responsibilities

• Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
• Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
• Manage a portfolio of reseller accounts, actively tracking pipelines, closing deals, and achieving monthly, quarterly, and annual KPIs.
• Assist in executing store business plans and marketing strategies to drive revenue and profitability.
• Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
• Deliver products to customers across the region, ensuring timely and accurate service.
• Lead by example, promoting positive behaviours and ensuring compliance with audit and operational standards.
• Support onboarding campaigns and marketing activities via direct mail, email, social media, and trade shows.
• Maintain accurate CRM data to provide visibility on business progress and customer relationships.
• Collaborate with internal teams to align business initiatives and deliver end-to-end product solutions through comprehensive product knowledge.

Skills

Sales experience

Multi-tasking

Excellent communication

Tools

CRM systems

Job description

ADI Global Distribution in Crayford is seeking an Inside Sales Associate to provide excellent service, handle sales inquiries, process orders and support the Store Manager in driving sales.

You will manage a portfolio of reseller accounts, engage with B2B partners, meet KPIs, assist with store plans and marketing, and ensure accurate CRM data while contributing to a forward-looking global brand.