Inside Sales Pro – B2B Accounts, Quarterly Bonus

ADI Global Distribution; East Midlands; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Competitive salary

Quarterly bonus

Career progression

Job summary

ADI Global Distribution in Nottingham is seeking an Inside Sales Associate to join our team at NG8 4GU. You will handle sales inquiries, process orders, and support the team to hit sales targets in a busy wholesale environment.

This role focuses on building strong relationships with B2B customers, managing reseller accounts, and maintaining accurate CRM data while delivering excellent service and upselling where appropriate.

Qualifications

• Prior sales/customer service experience in wholesale or trades preferred.
• Ability to multi-task and sell over the phone as well as face to face.
• Excellent communication skills.
• Strong interpersonal and relationship-building skills.
• Comfortable working independently and as part of a team.
• Confident communicating with customers by phone and upselling opportunities.

Responsibilities

• Support the Store Manager and team in achieving sales and profit targets through effective account management and customer engagement.
• Deliver exceptional customer experiences by building and maintaining strong relationships with B2B reseller accounts, strategic vendors, and supply partners.
• Manage a portfolio of reseller accounts, actively tracking pipelines, closing deals, and achieving monthly, quarterly, and annual KPIs.
• Assist in executing store business plans and marketing strategies to drive revenue and profitability.
• Handle customer enquiries and complaints professionally, escalating when necessary to ensure resolution.
• Deliver products to customers across the region, ensuring timely and accurate service.
• Lead by example, promoting positive behaviours and ensuring compliance with audit and operational standards.
• Maintain accurate CRM data to provide visibility on business progress and customer relationships.

Skills

Sales experience

Communication skills

Interpersonal skills

Teamwork

Phone selling

Tools

CRM systems

Job description

ADI Global Distribution in Nottingham is seeking an Inside Sales Associate to join our team at NG8 4GU. You will handle sales inquiries, process orders, and support the team to hit sales targets in a busy wholesale environment.

This role focuses on building strong relationships with B2B customers, managing reseller accounts, and maintaining accurate CRM data while delivering excellent service and upselling where appropriate.