B2B Inside Sales Pro – Liverpool | Growth & Progression

Tech Sales Jobs; Liverpool; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Quarterly bonus

Job summary

ADI Global Distribution is seeking an Inside Sales Associate for our Liverpool store. The role involves sales inquiries, order processing, and supporting the team to reach targets across a busy regional territory.

You will build strong relationships with B2B customers, manage reseller accounts, and work within a Monday–Friday 8:00am–5:00pm schedule. A proactive communicator with CRM proficiency will thrive in this role.

Qualifications

• Prior sales/customer service experience - trades/wholesale or retail considered favourable.
• Ability to multi-task and sell over the phone as well as face to face.
• Excellent communication skills; strong interpersonal abilities.
• Comfortable working independently and as part of a team.
• Confident communicating with customers by phone, offering advice and upselling opportunities.

Responsibilities

• Support Store Manager and team in achieving sales and profit targets through account management and customer engagement.
• Build and maintain relationships with B2B reseller accounts, vendors, and supply partners.
• Manage a portfolio of reseller accounts; track pipelines, close deals, and meet KPIs.
• Assist in executing store business plans and marketing strategies to drive revenue.
• Handle customer enquiries and complaints, escalating when needed for resolution.
• Deliver products to customers across the region with timely, accurate service.
• Promote positive behaviours and ensure compliance with audit and operational standards.
• Maintain accurate CRM data to show business progress and customer relationships.

Skills

Sales experience

Customer service

Phone sales

Relationship-building

CRM experience

Team player

Tools

CRM systems

Job description

ADI Global Distribution is seeking an Inside Sales Associate for our Liverpool store. The role involves sales inquiries, order processing, and supporting the team to reach targets across a busy regional territory.

You will build strong relationships with B2B customers, manage reseller accounts, and work within a Monday–Friday 8:00am–5:00pm schedule. A proactive communicator with CRM proficiency will thrive in this role.