B2B Internal Sales Executive | Commission & Growth

ROSE & YOUNG RECRUITMENT LTD; Daventry; On-site; GBP 29,000 - 31,000; Full time

Job summary

ROSE & YOUNG RECRUITMENT LTD in Daventry is seeking an energetic Internal Sales Executive to grow our B2B client base. You will build relationships with existing customers, identify new opportunities, and drive sales through outbound calls and emails.

You will use a CRM to manage leads, provide product knowledge, and hit daily, weekly, and monthly targets while collaborating with surveying and installation teams to ensure smooth order fulfilment.

Qualifications

• Excellent written and verbal communication skills with a confident and professional telephone manner.
• A strong focus on customer experience and relationship building.
• Sales-driven mindset with enthusiasm for meeting and exceeding targets.
• Organised, proactive, and capable of managing multiple priorities simultaneously.
• A proactive attitude with a passion for achieving targets and delivering exceptional customer service.

Responsibilities

• Develop and maintain relationships with existing clients whilst actively seeking new business opportunities through outbound calls and emails.
• Understand client needs and provide tailored solutions to meet their requirements.
• Utilise a CRM to track interactions, manage leads, and update client information accurately.
• Handle customer enquiries professionally via telephone, email etc, delivering an outstanding customer experience.
• Process customer orders, quotations, and sales transactions accurately and efficiently.
• Prepare and follow up on quotations and open enquiries to maximise conversion.
• Provide technical advice and specialist product knowledge to support customer needs.
• Hit daily/weekly/monthly KPIs by proactively contacting new and existing customers.
• Identify opportunities to cross-sell and up-sell products and promotions.
• Build and maintain strong, long-term customer relationships.
• Work closely with the surveying and installation teams to ensure smooth order fulfilment and sales efficiency.
• Manage customer issues, including order queries and complaints, ensuring timely resolution and accurate documentation.
• Maintain accurate records and update customer information on internal systems.
• Work collaboratively within a small, target-driven team to achieve company goals.
• Attend meetings, training sessions, and regular one-to-ones with your manager.
• Collaborate with the marketing team to develop targeted campaigns that support sales objectives.
• Follow up on leads promptly and efficiently to maximise conversion rates.
• Maintain a thorough knowledge of product offerings, industry developments, and competitor activities.

Skills

Communication

Sales

Customer service

Organisation

Tools

CRM

Job description

ROSE & YOUNG RECRUITMENT LTD in Daventry is seeking an energetic Internal Sales Executive to grow our B2B client base. You will build relationships with existing customers, identify new opportunities, and drive sales through outbound calls and emails.

You will use a CRM to manage leads, provide product knowledge, and hit daily, weekly, and monthly targets while collaborating with surveying and installation teams to ensure smooth order fulfilment.