Azure & SharePoint IT Support Analyst

spectrum-tech; Swindon; On-site; GBP 30,000 - 50,000; Full time

Job summary

A technology solutions provider in Swindon is seeking Microsoft Support Analysts for an eCommerce project. This role involves providing IT technical support and resolving incidents, requiring strong skills in Microsoft SQL Server, Excel, and ticketing tools like JIRA. A bachelor's degree is mandatory, and familiarity with SharePoint and Azure is preferred. Interested candidates should apply with their CV before October 26, 2025.

Qualifications

• Experience providing IT Technical Support as first point of contact.
• Working knowledge of Microsoft SharePoint and Azure cloud.
• Good experience with SQL and Microsoft Excel.

Responsibilities

• Providing technical support to service users.
• Supporting incident resolution and diagnosis.
• Ensuring timely resolution of incidents and requests.

Skills

Microsoft SQL Server

Power BI

Microsoft Office 365

Microsoft Word

Microsoft Excel

HTML

CSS

Education

Bachelors degree or above

Tools

Postman

Ping API

ReadyAPI

JIRA

ServiceNow

Confluence

Job description

A technology solutions provider in Swindon is seeking Microsoft Support Analysts for an eCommerce project. This role involves providing IT technical support and resolving incidents, requiring strong skills in Microsoft SQL Server, Excel, and ticketing tools like JIRA. A bachelor's degree is mandatory, and familiarity with SharePoint and Azure is preferred. Interested candidates should apply with their CV before October 26, 2025.