Assistant Store Manager

AWWG; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A global fashion group is seeking an Assistant Store Manager to lead and inspire a sales team in Greater London. This role involves supporting the Store Manager, achieving commercial targets, and enhancing customer loyalty through exceptional service. Candidates should have at least two years of fashion retail experience, strong communication skills, and a commercial mindset. Enjoy various benefits, including career growth opportunities and discounts across all company brands.

Benefits

Stylish uniform

Staff discounts across all AWWG brands

Monthly commission system

Career growth opportunities

Access to Perkbox

Life assurance

Qualifications

• Minimum two years of relevant experience in fashion retail.
• English speaker; additional languages are a plus.
• Strong team player with a commercial mindset.
• Excellent communication skills.
• Enthusiastic and customer-friendly attitude.

Responsibilities

• Transmit brand passion to the sales team and support the Store Manager.
• Achieve commercial targets alongside the Store Manager.
• Build customer loyalty by providing high-quality service.
• Ensure compliance with operations procedures.

Skills

Team player

Commercial mindset

Communication skills

Customer connection

Job description

About us:

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a driven and passionate Assistant Store Manager to join our team! Your main goals as an Assistant Store Manager are to enthusiastically transmit the passion for the brand to the sales team and to support the day-to-day running the store operations, working hand in hand with the Store Manager and driving sales through product knowledge and team management. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores, to make this happen, we need you!

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• To work in an inspiring and dynamic team with colleagues from all over the world in a diverse and inclusive culture.
• Uniform: Enjoy a stylish and professional uniform provided by the company.
• Discounts: We offer a staff discount across all AWWG brands in Europe.
• Commissions: a monthly commission system where the more you sell, the more you earn.
• Career Growth Opportunities: Take advantage of significant opportunities for career progression and personal growth within the company, including the possibility of moving from retail to corporate roles.
• Access to Perkbox: Gain access to Perkbox, an exclusive platform offering various perks and discounts.
• Life assurance.

And many other benefits such as team building and engagement, cost effective commuting options, free courses on a variety of topics and fields through our platform, or exclusive invitations for our events in collaboration with our brand partners!

Key responsibilities of the role:

• Team Management: Enthusiastically transmit passion for the brand to the sales team, supporting the Store Manager, enabling the internal development of the people who work with you.
• Sales: Leads, together with the Store Manager, the achievement of commercial targets and KPIS, engaging the sales team through action plans and, at the same time, ensuring a careful brand image throughout the sales process.
• Customer experience: Attracts and builds customer loyalty by paying attention to every detail, offering the highest quality service.
• Shop operations: Ensures compliance with procedures such as inventories, stock management, cash register, daily reports, team schedule management, etc.

What you need to succeed in this role

• Minimum two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Strong team player and commercial mindset.
• Amazing communications skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal.