AV / Gallery Technician

BRITISH MUSIC EXPERIENCE; Remote; GBP 27,000 - 30,000; Full time

Job summary

A premier music museum in Liverpool is seeking a skilled AV Technician. In this full-time role, you will ensure the effective operation and maintenance of technical systems essential to exhibitions and live events. Responsibilities include technical support, compliance with health and safety standards, and managing event setups. The position offers a salary range of £27,000–£30,000 based on experience, fostering a creative work environment dedicated to celebrating the UK’s music heritage.

Qualifications

• Experience in technical support and repairs for AV systems.
• Ability to manage technical operations for live performances.
• Knowledge of health and safety compliance regulations.

Responsibilities

• Provide first-response technical support and repairs for gallery interactives.
• Deliver technical set up for live performances, including lighting and sound.
• Ensure compliance with statutory requirements and health and safety standards.

Skills

Technical support

AV systems maintenance

Event support

Health and safety compliance

Tools

Digital signage

EPOS hardware

Projectors

Job description

About the Role

The British Music Experience is seeking a skilled and proactive AV Technician to join our Operations team. You’ll play a key role in keeping our galleries, live events, and exhibitions running smoothly — from maintaining interactive displays and AV systems to supporting performances and ensuring a high-quality visitor experience.

About Us

The British Music Experience is the UK’s Museum of Popular Music – a place where visitors relive the moments that helped put UK music on the map. Boasting an unrivalled collection of stage outfits, objects and instruments, the museum charts the beginnings, rise and influence of British pop from 1945 to the present day. The Museum includes galleries, learning zones, audio visual experiences, an interactive instrument studio, a dance area and a live music venue.

The Learning and Public Programmes, together with our temporary exhibitions further enrich the visitor experience through a range of events; from educational workshops for school children, to master classes and gigs hosted by industry experts. Finally, there is a gift shop filled with the best of music heritage merch and a café, open to the general public, overlooking the Mersey.

Why Join Us?

You’ll be part of a passionate and creative team at the heart of the UK’s only permanent exhibition dedicated to the history of British popular music. We offer a supportive environment, opportunities for professional development, and the chance to work behind the scenes in one of Liverpool’s most exciting attractions.

Application Procedure

Please read the job description for further information on this role. Please apply with a CV and a cover letter explaining why you are suitable for the role, and send to [e-mail].

Deadline: 12 noon on Friday 9 January 2026.

Interviews will take place w/c 19 January 2026.

If you have not heard from us by 5pm on Friday 16 January 2026, please assume that we will not be taking your application any further.

The British Music Experience strives to be an equality of opportunity employer.

AV / Gallery Technician Job Description

Contract

Permanent Full-time (annualised hours)

Rate of Pay

27,000 – 30,000 DOE

Hours

40 per working week

Location

Cunard Building, Liverpool

Reporting to

Operations Manager

General Purpose

To work as a duty technician to ensure the effective operation, maintenance, and development of all technical facilities in the BME galleries, event spaces and front of house areas.

Key Responsibilities

Technical Operations & Maintenance

• Provide first-response technical support and repairs for gallery interactives, the Interactive Studio, digital signage, projectors, EPOS hardware, and other technical systems essential to the smooth operation of the British Music Experience.
• Develop and implement a program of planned preventative maintenance and reactive repairs in conjunction with the Operations Manager.
• Provide training and operational support to the Duty Management team.
• Assist in the planning, installation, and operation of temporary exhibitions.
• Maintain technical infrastructure, ensuring reliability and health and safety compliance.
• Manage procurement, stock control, and the asset register for technical equipment and consumables.

Event & Performance Support

• Deliver technical set up and operation for live performances, including lighting, sound, and video.
• Liaise with clients and event organisers to support technical requirements to a high standard.

Compliance & Health and Safety

• Ensure compliance with statutory requirements, company policies, and standard operating procedures.
• Support the Operations Manager in maintaining robust health and safety standards.
• Contribute to the implementation of emergency, fire, and sustainability strategies.
• Oversee external contractors to ensure quality and compliance.

Reporting & Administration

• Prepare reports on key performance indicators (KPIs), downtime, and maintenance activities.
• Assist with preparation of technical documentation and tenders.
• Contribute to budgeting processes based on system and equipment life cycles.
• Collaborate with conservators and the BME Collections Manager to maintain optimal environmental conditions for artefacts.
• Participate in continuous improvement initiatives focused on sustainability and visitor experience.

Other Duties

• Undertake additional responsibilities as directed by the Operations Manager or their delegate.

The above reflects the main elements associated with this position. It is not intended to be exclusive or exhaustive.