Automotive Warranty Claims Specialist

Auto Skills UK; England; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive services company in Brighouse is seeking an experienced Warranty Administrator to manage warranty claims efficiently. The ideal candidate will have strong administrative and customer service skills, ensuring timely processing of claims while maintaining excellent relationships with manufacturers and customers. Working hours are Monday to Friday, with occasional Saturday mornings. Competitive salary between £30,000 and £35,000 per annum is offered.

Qualifications

• Experience as a Warranty Administrator or in a similar role.
• Strong administrative, logistical, and customer service skills.

Responsibilities

• Processing, submitting, and tracking warranty claims.
• Maintaining detailed records of warranty claims and payments.
• Interacting with manufacturers and customers to ensure smooth claims processing.
• Ensuring compliance with manufacturer guidelines.
• Investigating discrepancies related to warranty claims.
• Coordinating procurement and return of warranty parts.
• Ensuring customer satisfaction with the warranty process.
• Invoicing warranty jobs.
• Generating and analyzing warranty reports.

Skills

Warranty claim management

Administrative skills

Customer service skills

Logistical skills

Job description

A leading automotive services company in Brighouse is seeking an experienced Warranty Administrator to manage warranty claims efficiently. The ideal candidate will have strong administrative and customer service skills, ensuring timely processing of claims while maintaining excellent relationships with manufacturers and customers. Working hours are Monday to Friday, with occasional Saturday mornings. Competitive salary between £30,000 and £35,000 per annum is offered.