Automotive Service Manager - Assistant/Entry Level

Midas of Margate; Margate; On-site; GBP 60,000 - 80,000; Full time

Job summary

An automotive service provider in Margate is seeking an Automotive Service Manager. This role involves overseeing service department activities, customer consultations, and team management in a fast-paced environment. Ideal candidates should have at least 2 years of experience in a managerial role within the automotive sector, solid leadership skills, and a commitment to customer service. Compensation ranges from $15.00 to $20.00 per hour, with potential for bonuses. Join a team dedicated to quality and customer satisfaction.

Benefits

Bonus/Commission possible after 90 days

Training and career development opportunities

Qualifications

• Minimum of 2 years of store or service manager experience.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Valid driver's license required.

Responsibilities

• Deliver exceptional customer service while consulting customers.
• Oversee vehicle inspections and build computerized repair orders.
• Lead, manage, and train a team of technicians.

Skills

General automotive knowledge

Leadership ability

Customer service experience

Job description

Automotive Service Manager - Assistant/Entry Level

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Although we are a franchise, we are independently owned and operated. We have just completely renovated the store and equipped it with new equipment. Our target market is folks who want dealership service without the dealership price. Since acquisition on January 2nd we have increased sales by 50% year over year. We are looking for someone honest and who shares our philosophy that by taking care of the customer, and doing the right thing, they will come back and tell all their family and friends.

Responsibilities

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

Qualifications

• A minimum of 2 years of store or service manager experience
• General automotive knowledge
• Leadership ability
• Ability to work a flexible retail schedule including weekends, evenings and holidays
• Valid driver’s license

Bonus/Commission possible after 90 days of successful employment

Compensation: $15.00 - $20.00 per hour

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.

Do you have any employment experience as a service or store manager of an auto repair facility? *

Do you have any active state-specific auto repair or auto repair technical school certifications? *

How many years of customer service experience do you have? *

Are you willing to work weekends holidays as needed? *