Automotive Service Advisor - Growth & Alternating Saturdays

Perfect Placement UK Ltd; Nottingham; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Modern workshop facilities

Ongoing training and development

Clear career progression pathways

Supportive and friendly team

Job summary

Perfect Placement UK Ltd is recruiting on behalf of our client for a Service Advisor to join their reputable automotive business in Nottingham. You will play a vital part in ensuring customer satisfaction through effective communication, high-quality service, and smooth workshop operations.

Duties include greeting customers, booking vehicles into the workshop, providing timely updates, presenting accurate estimates, and liaising with technicians to deliver a consistently high standard of

Qualifications

• Experience as a Service Advisor or similar role in automotive
• Strong communication and customer-focused mindset
• Confident in face-to-face and phone interactions
• Excellent organisational skills and ability to manage multiple priorities
• Knowledge of vehicle servicing and repair processes

Responsibilities

• Greet customers and understand their servicing and repair needs
• Book vehicles into the workshop and manage appointments
• Provide timely updates to customers during repairs
• Liaise with technicians to ensure smooth operations
• Prepare accurate estimates and obtain authorisation for extra work
• Explain repairs clearly to customers
• Handle queries professionally and resolve issues promptly
• Maintain customer records and paperwork
• Identify opportunities for additional services
• Deliver high-standard customer service from start to finish

Skills

Customer service

Communication

Organisational skills

Attention to detail

Face-to-face handling

Job description

Perfect Placement UK Ltd is recruiting on behalf of our client for a Service Advisor to join their reputable automotive business in Nottingham. You will play a vital part in ensuring customer satisfaction through effective communication, high-quality service, and smooth workshop operations.

Duties include greeting customers, booking vehicles into the workshop, providing timely updates, presenting accurate estimates, and liaising with technicians to deliver a consistently high standard of