Automotive Service Advisor | Growth & Paid Overtime

Perfect Placement UK Ltd; Aldershot; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Paid overtime on Saturdays

Career development opportunities

Competitive base salary

Job summary

Perfect Placement UK Ltd in Aldershot is seeking an experienced Service Advisor for a reputable automotive dealership. The role offers a competitive basic salary with paid overtime on Saturdays and a 45-hour week from Monday to Friday, with potential for professional development within a well-established dealership.

You will be the frontline contact for service clients, manage bookings and scheduling, advise on repairs, and coordinate with the workshop to ensure timely completion while

Qualifications

• Proven experience as a Service Advisor in a busy dealership or workshop.
• Strong communication and organisational skills.
• Knowledge of vehicle repair processes and customer service.
• Ability to work under pressure and manage multiple priorities.

Responsibilities

• Provide exceptional customer service as the primary contact for service clients.
• Book in vehicles and manage scheduling to ensure smooth workflow.
• Advise customers on repairs and services with transparency.
• Liaise with workshop staff to ensure timely completion of services.
• Upsell additional services to enhance customer satisfaction and revenue.
• Handle all customer interactions professionally, upholding dealership standards.
• Maintain records and manage follow-up tasks to promote retention.

Skills

Customer service

Communication

Organisational skills

Sales awareness

Tools

Kerridge

Job description

Perfect Placement UK Ltd in Aldershot is seeking an experienced Service Advisor for a reputable automotive dealership. The role offers a competitive basic salary with paid overtime on Saturdays and a 45-hour week from Monday to Friday, with potential for professional development within a well-established dealership.

You will be the frontline contact for service clients, manage bookings and scheduling, advise on repairs, and coordinate with the workshop to ensure timely completion while