Automotive Service Advisor - Customer Focus & Upsell Expert

Perfect Placement UK Ltd; Marshfield; On-site; GBP 30,000 - 35,000; Full time

Job summary

A leading automotive recruitment agency is looking for a skilled Service Advisor in Marshfield. The role involves advising customers on service and repair needs, producing job cards, and maintaining vehicle records. Ideal candidates should have prior experience in a service advisor position and strong communication skills. The position offers a competitive salary starting at £30,000 with additional bonuses and benefits.

Benefits

Starting salary of £30,000+

Performance related bonus scheme of £3,000+

30 days annual leave

Workplace pension scheme

Career development opportunities

Qualifications

• Working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Customer focused and an excellent communicator.

Responsibilities

• Professionally communicate with customers about service and repair work required on their vehicle.
• Produce Job Cards on in-house computer systems.
• Update Customers and Vehicle Records.

Skills

Customer Focused

Excellent Communication

Experience in Service Advisor role

Ability to Upsell

Tools

Motor Dealership Database Software

Job description

A leading automotive recruitment agency is looking for a skilled Service Advisor in Marshfield. The role involves advising customers on service and repair needs, producing job cards, and maintaining vehicle records. Ideal candidates should have prior experience in a service advisor position and strong communication skills. The position offers a competitive salary starting at £30,000 with additional bonuses and benefits.