Automotive Service Administrator — Path to Service Advisor

Confidential; Bicester; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Training towards Service Advisor

30 days annual leave

Additional annual leave option

Company pension

Life insurance

Personal accident cover

Employee referral scheme

Enhanced paternity pay

Wellbeing support

Cycle to work

Electric vehicle salary sacrifice

Uniform and onsite parking

Job summary

Confidential in Bicester is seeking a Service Administrator to support the service and workshop teams in a busy aftersales environment. You will handle reception duties, bookings and administration, helping customers through the vehicle servicing process with clear updates.

The role offers structured training and progression toward an accredited Service Advisor, with a competitive salary and well-supported career development in automotive administration.

Qualifications

• Experience in customer service or administration.
• Able to handle changing priorities.
• Organised with accurate record keeping.
• Willingness to learn new systems.
• Interest in automotive administration.

Responsibilities

• Welcome customers via phone, email, and in person.
• Support service, parts, and workshop teams with admin.
• Prepare workshop job cards and pre-service calls.
• Provide updates on vehicle service progress.
• Maintain invoices and filing systems.
• Keep vehicle histories and service records accurate.
• Ensure reception and waiting areas are neat.

Skills

Customer service

Organisation

Attention to detail

MS Outlook

MS Excel

MS Word

Communication

Teamwork

Automotive interest

Independent working

Tools

Outlook

Excel

Word

Job description

Confidential in Bicester is seeking a Service Administrator to support the service and workshop teams in a busy aftersales environment. You will handle reception duties, bookings and administration, helping customers through the vehicle servicing process with clear updates.

The role offers structured training and progression toward an accredited Service Advisor, with a competitive salary and well-supported career development in automotive administration.