Automotive Service Administrator Front Desk

Ford & Slater; Norwich; Hybrid; GBP 21,000 - 25,000; Full time

Benefits offered by this job

22 days holiday

Pension

Death in Service Life Insurance

Cycle to work scheme

Employee Assistance Program

Training & development

Job summary

Ford and Slater is seeking a Service Administrator/Receptionist for our DAF Dealership in Wisbech. The role involves greeting customers, handling service admin tasks, and creating invoices from job cards.

The ideal candidate will have experience in administration within vehicle trade, strong IT and MS Office skills, and a full UK driving licence is preferred. Working Monday to Friday, 9am–5:30pm, with holiday entitlement and training opportunities.

Qualifications

• Experience in invoicing is a plus.
• Confidence dealing with individuals and businesses at all levels.
• Strong organisational and IT skills (Excel, Word).
• Full UK driving licence preferred.

Responsibilities

• Meet and greet customers at reception.
• General administration duties in the Service department.
• Create customer invoices from job cards.
• Liaise with customers to obtain correct purchase orders prior to invoicing.
• Input data into systems and databases to keep information up to date.
• Handle incoming calls from customers.
• Maintain files in line with company and legal requirements.

Skills

Invoice generation

Customer service

Data entry

Microsoft Office

Tools

Microsoft Office

Job description

Ford and Slater is seeking a Service Administrator/Receptionist for our DAF Dealership in Wisbech. The role involves greeting customers, handling service admin tasks, and creating invoices from job cards.

The ideal candidate will have experience in administration within vehicle trade, strong IT and MS Office skills, and a full UK driving licence is preferred. Working Monday to Friday, 9am–5:30pm, with holiday entitlement and training opportunities.